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Claims Processing Representative
2 months ago
Position Overview
Auto-Owners Insurance, a leading provider in the insurance sector, is on the lookout for a dedicated claims representative to take on a vital role within our organization. This position involves managing entry-level insurance claims with close oversight throughout the entire claims process, which includes investigation, assessment, and resolution of claims. The representative will provide essential support to agents, policyholders, and other stakeholders to ensure that claims are handled accurately and efficiently.
Key Responsibilities
- Conduct thorough investigations, evaluations, and settlements of entry-level insurance claims.
- Familiarize oneself with insurance policies, endorsements, and forms to build a solid understanding of the company's insurance offerings.
- Adhere to company protocols for claims management.
- Develop foundational skills in negotiation and settlement of claims.
- Cultivate the ability to effectively meet the needs of agents, policyholders, and other involved parties.
- Engage with claimants, legal representatives, and third-party entities.
- Acquire specialized skills, including estimating losses and utilizing designated software for claims adjustment.
- Obtain and maintain an adjuster's license as required by law or company policy.
Qualifications
- A bachelor's degree or equivalent experience in property/casualty claims management.
- Strong organizational skills with the ability to manage multiple tasks and make independent decisions.
- Excellent written and verbal communication abilities.
- Proficient in report writing and correspondence.
- Capable of resolving complex issues effectively.
- Committed to maintaining confidentiality and data security.
- Skilled in interacting with a diverse range of individuals.
- Competent in handling mathematical tasks, including geometry and financial calculations.
- Possess a valid driver's license and maintain a driving record that aligns with company guidelines.
- Engage in continuous learning to enhance product knowledge through approved educational initiatives.
Employee Benefits
At Auto-Owners, we pride ourselves on offering a wide array of career opportunities. We foster a supportive work environment, structured training programs, and mentorship for our employees. Our comprehensive compensation and benefits package includes a competitive salary, matched 401(k), fully-funded pension plan (upon vesting), and bonus opportunities. Additionally, we provide generous paid time off, including holidays, vacation days, personal time, and sick leave. If you are seeking a fulfilling career in a collaborative environment, Auto-Owners Insurance is an excellent choice.
Equal Opportunity Employment
Auto-Owners Insurance is committed to equal opportunity employment. We hire, transfer, and promote based on ability, without regard to disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity, national origin, or any other factor prohibited by law.
*Note: The ability to work in the U.S. without current or future sponsorship is a requirement.
