Applications Scientist for Spatial Biology and Proteomics

2 weeks ago

Watertown, Massachusetts, United States SYNCELL INC. Full time

Position Overview

As an Applications Scientist, you will play a pivotal role in promoting innovative technologies within the spatial biology and proteomics domains. This position, which is primarily field-based, involves providing both pre-sales and post-sales training and support for the Syncell Microscoop Platform and its associated consumables. You will serve as a crucial link between the sales team and the applications department, assisting customers in grasping the core principles and potential applications of our technology to meet their scientific inquiries. We seek an individual who is driven by curiosity and has a passion for inspiring potential clients.

Key Responsibilities:

  • Acquire in-depth knowledge of Syncell's Microscoop technology, including sample preparation methods, instrumentation, software, network communications, and overall platform integration.
  • Gain expertise in preparing tissue samples using Syncell's reagents and chemistry, understanding their impact on platform performance.
  • Onboard, train, and support new clients to ensure they comprehend and adhere to established protocols.
  • Collaborate closely with your field sales partner to meet revenue objectives.
  • Assist in formulating territory sales and business development strategies, identifying key opinion leaders and potential customers.
  • Support clients in their data workflows to ensure efficient generation of high-quality results across various applications.
  • Provide technical advice on experimental design for single-cell spatial analysis.
  • Document client issues, investigate root causes, and work with Syncell's support and R&D teams to implement effective solutions.
  • Work in tandem with the sales team to identify new customer and market opportunities.
  • Gather feedback from existing clients and relay it to product teams and management to inform product development.
  • Qualify and develop opportunities by understanding and assessing the needs and goals of prospective clients, offering tailored pre-sales consultations and presentations.
  • Throughout the sales process, act as a consultant to set appropriate product and performance expectations for clients, guiding the sales process toward successful outcomes.
  • Collaborate with fellow applications team members to provide customer training and post-sales support.
  • Deliver impactful product and application presentations, workshops, and seminars.
  • Exhibit enthusiasm for how our technology can benefit our clients.
  • Maintain a strong focus on customer support and success, ensuring our clients become our most ardent advocates.

Qualifications:

  • Comprehensive understanding of spatial and proteomics technologies, along with the research areas pertinent to our clients.
  • Exceptional communication skills, capable of simplifying complex topics for diverse audiences.
  • Willingness to travel (up to 50%) to client locations as necessary for in-person meetings and events.
  • PhD in life sciences.
  • Over 5 years of laboratory experience in proteomics, microscopy, and/or mass spectrometry.
  • Experience in a commercial role as a field application scientist, with a robust background in tissue-based workflows.

Company Overview

Syncell is dedicated to advancing the global understanding of proteomics. We are continuously expanding our multidisciplinary team with committed individuals who are eager to push the boundaries of technology, striving to develop the first and only de novo precision spatial proteomics tool. Our goal is to foster a work culture that empowers the Syncell team to build a successful global enterprise while remaining true to the founding team's passion and commitment to excellence.

The salary range for this position is competitive and includes eligibility for bonus and incentive compensation.

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