Healthcare Support Specialist

2 weeks ago


Venice, Florida, United States DNA Comprehensive Therapy Services Full time
Become a Healthcare Support Specialist at DNA Comprehensive Therapy Services

At DNA Comprehensive Therapy Services, we pride ourselves on being a premier provider of mental health and behavioral services. Our commitment is to deliver exceptional care to our clients while fostering a nurturing environment for our employees to thrive both personally and professionally.

We are on the lookout for dedicated individuals to join our mission of enhancing the well-being of our community.

As a Healthcare Support Specialist, you will be integral in ensuring seamless operations within our healthcare facilities. Your role will involve a variety of administrative and clinical tasks aimed at creating a welcoming atmosphere for patients and ensuring clarity in communication regarding their care.

Key Responsibilities:

  • Assist healthcare professionals, including psychiatrists and advanced practice registered nurses, in delivering quality care.
  • Accurately complete all necessary documentation in a timely manner.
  • Enhance clinic efficiency through effective task management.
  • Collaborate with colleagues to ensure a positive experience for all patients.
  • Adhere to directives from healthcare providers and management.
  • Maintain accurate medication histories during patient assessments.
  • Support medical evaluations, documentation, and patient care activities.
  • Manage and safeguard patient records and sensitive information.
  • Respond promptly to patient inquiries and communications.
  • Process medication orders and refill requests efficiently.
  • Educate patients regarding their prescriptions and medication protocols.
  • Provide guidance on after-hours support for patient concerns.

Qualifications:

  • High School Diploma or Equivalent.
  • A minimum of one year of experience in a healthcare setting, preferably in medical support roles.

Preferred Certifications:

  • Medical Assisting certification is highly desirable.

Essential Skills:

  • Excellent verbal and written communication skills.
  • Strong attention to detail, problem-solving abilities, and customer service orientation.
  • Positive interpersonal skills suitable for diverse environments.
  • Familiarity with medical terminology.

Technical Proficiency:

  • Experience with Electronic Health Records systems.
  • Understanding of CPT and ICD-10 coding practices.
  • Knowledge of medication administration procedures.

This position offers competitive compensation along with a comprehensive benefits package, including medical, dental, vision, life insurance, and generous paid time off. We also emphasize career growth within a supportive team atmosphere that values continuous improvement and accountability in delivering high-quality services.



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