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Healthcare Administrative Support

2 months ago

Venice, Florida, United States Cardiovascular Associates of Venice & Sarasota Full time

Receptionist/Administrative Assistant

Cardiovascular Associates of Venice & Sarasota is seeking a highly organized and personable individual to join our team as a Receptionist/Administrative Assistant. In this role, you will be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience.

Responsibilities:

  • Greet and assist patients in a professional and courteous manner, providing exceptional customer service.
  • Manage patient appointments, scheduling and rescheduling as needed, while adhering to physician availability.
  • Explain intake forms and procedures to new patients, ensuring their understanding and smooth onboarding process.
  • Answer incoming phone calls promptly and efficiently, directing calls appropriately and taking messages as necessary.
  • Process patient copays and payments accurately and securely.
  • Maintain strict confidentiality of patient information in accordance with HIPAA regulations.

Skills and Qualifications:

  • Excellent communication and interpersonal skills, both written and verbal.
  • Strong organizational and time management abilities, with the ability to multitask effectively in a fast-paced environment.
  • Proficiency in Microsoft Office Suite.
  • Experience with electronic health records (EHR) systems is preferred.
  • A commitment to providing exceptional patient care and maintaining a positive work environment.