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Front Office Associate

2 months ago

Manhattan Beach, California, United States Twenty Four Seven Hotels Full time
Front Office Attendant Job Description

We are seeking a highly skilled and enthusiastic Front Office Attendant to join our team at Residence Inn Manhattan Beach. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations.

Key Responsibilities:
  • Provide attentive and courteous service to all guests, ensuring their needs are met and exceeded.
  • Maximize revenues and occupancy through effective room sales and management.
  • Create a positive and team-oriented environment focused on delivering exceptional guest experiences.
  • Multitask and prioritize tasks to ensure efficient and effective operations.
  • Assist with sales and marketing efforts to drive business growth.
  • Interact with colleagues in an honest, fair, and respectful manner, promoting a positive and inclusive work environment.
  • Set high standards of performance for self and others, assuming responsibility and accountability for successful completion of assignments or tasks.
Requirements:
  • 2+ years of experience in hotel guest services, customer service, or front desk operations.
  • Highly competitive salary and benefits package, including medical, dental, vision, and 401K.
  • Paid time off, paid sick time, and job training opportunities.
  • Associate referral program and hotel discounts.
  • Daily pay and a positive work environment.

About Us:

Twenty Four Seven Hotels is a premium-branded lifestyle and select-service-focused hotel management company that believes better is always possible. We operate in a sweet spot, large enough to be well-resourced and effective, yet small and specialized enough to offer accessibility and expertise in operations, investment, and development. We value one-on-one relationships above all else, ensuring our associates can successfully grow in their careers and our owners can successfully grow their investment.