Front Desk Associate

2 days ago


Long Beach, California, United States StretchLab Full time
Job Title: Front Desk/Sales Associate

At StretchLab, we're seeking a highly motivated and sales-driven Front Desk/Sales Associate to join our team. As a key member of our studio, you'll be responsible for assisting our General Manager with new membership sales, booking introductory stretches, and retaining current members.

Responsibilities:
  • Assist the General Manager with lead generation, follow-up, and close
  • Book and confirm prospective clients into introductory stretches or classes
  • Greet and check-in clients and prospects when they enter the studio
  • Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
  • Participate in pop-up marketing events through pre-sales and beyond
  • Manage social media accounts and send periodic emails to members
  • Maintain acceptable level of personal sales production
  • Emphasize and enforce objectives of the club as a complementary wellness provider
  • Present available services to current or prospective members
  • Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
  • Participate in special events to promote the studio
  • Maintain Club Ready booking software accurately
  • Ensure studio is clean and tidy; adhere to strict COVID-19 cleaning practices
Requirements:
  • Excellent sales, communication, and customer service skills
  • Goal-oriented with an ability to achieve sales in memberships
  • Ability to work weekends and evenings
  • Part-time position typically between 25 and 35 hours per week
  • Ability to learn and use the Club Ready software system
  • Fluent in English and excellent communication skills via in-person, phone, and email
  • Ability to work under pressure and meet tight deadlines
  • Proficient computer skills
Perks:
  • Competitive compensation based on experience
  • Free or discounted memberships
  • Commission paid on sales
  • Opportunity for bonus based on performance
  • Opportunities for growth within the studios

We're looking for a team player who is passionate about fitness and wellness, and is eager to learn and grow with our company. If you're a motivated and sales-driven individual who is looking for a challenging and rewarding role, we encourage you to apply.


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