Front Office Associate

2 days ago

Manhattan Beach, California, United States Twenty Four Seven Hotels Full time
Job Title: Front Office Attendant

We are seeking a highly motivated and detail-oriented Front Office Attendant to join our team at Residence Inn Manhattan Beach. As a Front Office Attendant, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and organized front office environment.

Key Responsibilities:
  • Provide attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay
  • Maximize revenues and occupancy by effectively managing room assignments and guest requests
  • Create a positive team-oriented environment focused on the guest, ensuring a seamless and enjoyable experience
  • Ability to multitask and prioritize tasks to meet deadlines and exceed guest expectations
  • Flexibility to work regularly scheduled weekend and evening hours
  • Assist with Sales and Marketing efforts to drive revenue growth and increase brand awareness
  • Interact with others in an honest, fair, and respectful way, giving others confidence in you and the organization
  • Set high standards of performance for self and others, assuming responsibility and accountability for successful completion of assignments or tasks
Requirements:
  • 2+ years of experience in hotel guest services, customer service, or front desk
  • High school diploma or equivalent required; degree in hospitality or related field preferred
What We Offer:
  • Highly competitive salary
  • Medical, dental, vision, and ancillary benefits
  • 401(k) plan with company match
  • Paid time off and paid sick time
  • Job training and opportunities for advancement
  • Associate referral program and hotel discounts
  • Daily pay

About Us:

Twenty Four Seven Hotels is a premium-branded lifestyle and select-service-focused hotel management company that believes better is always possible-for our investors, our partners, our associates, and our guests. We operate in a sweet spot-large enough to be well-resourced and effective; small and specialized enough to offer accessibility and expertise in operations, investment, and development. As a company, we value one-on-one relationships above all else. Whether you're an associate, a partner, or an investor/owner, we're here for you-day in and day out. Ensuring our associates are able to successfully grow in their careers, and our owners are able to successfully grow their investment.

Our hotel brand partners include Marriott, Hilton, Hyatt, IHG, and Choice.

For more information on Twenty Four Seven Hotels, visit our website or social media channels.

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