Front Office Associate

2 days ago


Long Beach, California, United States HYATT Hotels Full time
Front Office Associate Job Description

As a Front Office Associate at HYATT Hotels, you will play a vital role in creating a memorable experience for our guests. Your primary responsibility will be to manage the guest registration process, ensuring a seamless and efficient experience for all visitors.

Key Responsibilities:

  • Process guest arrivals and departures, handling all necessary paperwork and documentation.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
  • Communicate hotel services and promotions to guests, ensuring they are aware of all available amenities and offers.
  • Process payments and handle cash handling duties.

Requirements:

  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Refined verbal and written communication skills.
  • Ability to stand for long periods of time.

What We Offer:

  • A competitive hourly rate of $25.16/hr, with a 90-day rate of $27.95/hr.
  • A supportive work environment that encourages growth and development.
  • The opportunity to work with a dynamic team of hospitality professionals.

About HYATT Hotels:

At HYATT Hotels, we believe that our guests select us because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. We are committed to creating a memorable experience for all our guests, and we are looking for talented individuals like you to join our team.


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