Front Desk Associate

12 hours ago


Huntington Beach, California, United States StretchLab Full time
Job Title: Front Desk/Sales Associate Job Summary: We are seeking a highly motivated and sales-driven Front Desk/Sales Associate to join our team at StretchLab Surf City. As a key member of our studio, you will be responsible for assisting the General Manager with new membership sales, booking introductory stretches, and retaining current members. If you have a passion for sales, customer service, and fitness, we encourage you to apply. Responsibilities: * Assist the General Manager with the sales process, including lead generation, follow-up, and close * Book and confirm prospective clients into introductory stretches or classes * Greet and check-in clients and prospects when they enter the studio * Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants * Participate in pop-up marketing events, including set-up, event, and break-down of temporary facilities * Manage social media accounts and send periodic emails to members under the General Manager's supervision * Maintain an acceptable level of personal sales production * Emphasize and enforce objectives of the club as a complementary wellness provider * Present available services to current or prospective members * Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes * Participate in special events, such as health fairs, grand openings, marathons, and community and hospital events, to promote the studio * Maintain Club Ready booking software accurately in coordination with headquarters and local procedures * Ensure the studio is clean and tidy, adhering to strict COVID-19 cleaning practices Requirements: * Excellent sales, communication, and customer service skills * Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail * Ability to work weekends and evenings * Part-time position typically between 25 and 35 hours per week, with possibility of more * Ability to learn and use the Club Ready software system * Ability to stand or sit for up to 8 hours throughout the workday * Must be fluent in English and have excellent communication skills via in-person, phone, and email * Must be able to work under pressure and meet tight deadlines * Must have proficient computer skills * Daily and/or occasional local travel may be required Compensation & Perks: * Competitive compensation based on experience * Free or discounted memberships * Commission paid on sales * Opportunity for bonus based on performance * Opportunities for growth within the studios, including additional sales and management opportunities Job Type: Part-time; potential for full-time; hourly Pay: Depends upon Experience, skills, and qualifications Experience: * Fitness: 1 year (Preferred) * Sales: 1 year (Preferred) Work Location: Surf City Huntington Beach California Language: English

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