Front Office Associate

3 weeks ago


Long Beach, California, United States HYATT Hotels Full time

Front Office Associate Job Summary

At HYATT Hotels, we are seeking a highly skilled and customer-focused Front Office Associate to join our team. As a Front Office Associate, you will be responsible for providing exceptional guest service and ensuring a seamless registration process.

Key Responsibilities:

  • Guest Registration: Process guest arrivals, check-ins, and check-outs in a timely and efficient manner.
  • Communication: Communicate hotel services and promotions to guests, responding to their inquiries and resolving any issues that may arise.
  • Payment Processing: Process various forms of payment and maintain accurate records.

Requirements:

  • Customer Service: A true desire to satisfy the needs of others in a fast-paced environment.
  • Communication Skills: Refined verbal and written communication skills to effectively interact with guests and colleagues.
  • Physical Demands: Ability to stand for long periods of time and move around the hotel as needed.

Why Work at HYATT Hotels?

We offer a supportive work environment, opportunities for career growth and development, and a competitive hourly rate of $25.16/hr with a 90-day rate of $27.95/hr.

Join Our Team: If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.


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