Client Relationship Manager

2 weeks ago


Doral, Florida, United States North Starr Full time
Position Overview

We are seeking a dedicated Customer Success Manager to join our dynamic team at North Starr. This role is pivotal in ensuring our clients achieve maximum value from our innovative SaaS solutions.

Key Responsibilities
  • Leverage previous experience in customer success within the SaaS sector to foster strong client relationships.
  • Embrace the startup culture, contributing to a fast-paced and collaborative environment.
  • Communicate effectively, simplifying complex concepts for clients.
  • Utilize a commercial mindset to enhance customer retention and identify opportunities for product expansion.
  • Quickly adapt to new SaaS products and industries to provide effective guidance to clients.
  • Experience in sectors such as hospitality, leisure, restaurants, or eCommerce is advantageous.
  • Work collaboratively in an office setting alongside team members.
What We Offer
  • A chance to be part of a growing team, influencing strategy and growth from the ground up.
  • Opportunities for rapid career advancement in a high-potential startup.
  • Play a significant role in transforming the hospitality industry through cutting-edge technology.
Qualifications
  • Proven experience in a customer success role within the SaaS landscape.
  • A strong desire to thrive in a startup environment.
  • Exceptional communication skills with the ability to convey new ideas clearly.
  • A proactive approach to customer retention and product usage expansion.
  • Willingness to work in a collaborative office environment.
Company Overview

At North Starr, we specialize in tech sales talent acquisition, partnering with innovative firms to drive their growth. Our expertise and commitment to exceptional service make us a leader in the recruitment industry.



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