Partner Relationship Manager

2 weeks ago

Doral, Florida, United States Guardz Full time


Guardz, a prominent name in the cybersecurity industry, has swiftly established itself as a leader since its inception. Our mission is to create a secure digital environment for small and medium enterprises worldwide.

In line with this vision, we launched our innovative Secure & Insure platform, which has begun to make a significant impact in the market.


We are on the lookout for a proactive and skilled Customer Success Manager (CSM) who will play a crucial role in nurturing relationships with Managed Service Provider (MSP) partners.

The successful candidate will have a robust background in customer success, outstanding communication abilities, and a solid grasp of cybersecurity solutions.

This position entails overseeing the complete customer journey, ensuring the satisfaction and success of our MSP partners by delivering proactive assistance, managing the customer lifecycle, cultivating strong partnerships, and maximizing value through our cybersecurity offerings.


Key Responsibilities:
Act as the main liaison for designated MSP partners, gaining insight into their specific business requirements, objectives, and challenges.

Engage proactively with MSP partners to assess their utilization of our cybersecurity solutions, pinpoint areas for enhancement, and encourage product adoption.

Work collaboratively across departments, including sales, marketing, and product development, to align on partner expectations and priorities.
Conduct training and enablement sessions for MSP partners on our cybersecurity offerings, industry best practices, and emerging trends.

Serve as a champion for our customers within the organization, representing their interests and advocating for necessary improvements to our products and services.

Monitor partner health indicators, recognize potential risks or challenges, and devise strategies to address them.
Facilitate regular business reviews with MSP partners to evaluate performance, discuss strategic goals, and identify growth opportunities.
Identify and oversee expansion prospects within current MSP partner accounts.
Manage the renewal process for MSP clients, ensuring a smooth transition and ongoing collaboration.
Respond efficiently to customer inquiries via support channels, providing assistance and resolving issues as required.

Qualifications:
Minimum of 3 years of demonstrated experience as a Customer Success Manager in the cybersecurity sector.
Exceptional proficiency in English with outstanding verbal and written communication skills.
Strong technical aptitude with the capability to comprehend and convey complex cybersecurity concepts effectively.
Experience working with MSPs or similar customer segments is a plus.

  • Senior Business Relationship Manager

    2 weeks ago

    Doral, Florida, United States Fifth Third Full time

    Overview:At Fifth Third Bank, we are dedicated to connecting exceptional talent with outstanding opportunities. Join us in the banking sector and elevate your career.POSITION SUMMARY:The Senior Business Relationship Manager is accountable for driving profitable business growth while overseeing a substantial portfolio of companies with annual revenues ranging...

  • Client Relationship Manager

    3 days ago

    Doral, Florida, United States Kforce Full time

    About the Role:Kforce is seeking a highly skilled Client Relationship Manager to join our team. As a Client Relationship Manager, you will be responsible for delivering creative, strategic, and cost-effective solutions to solve our clients' business needs.Key Responsibilities:Develop and foster genuine in-person relationships with our clients while becoming...

  • Client Relationship Manager

    5 days ago

    Doral, Florida, United States Kforce Full time

    About the RoleWe are seeking a highly skilled and experienced Client Relation Partner to join our team at Kforce. As a Client Relation Partner, you will be responsible for delivering creative, strategic, and cost-effective solutions to solve our clients' business needs.Key ResponsibilitiesDevelop and foster genuine in-person relationships with our clients...

  • Client Relationship Manager

    5 days ago

    Doral, Florida, United States Kforce Full time

    About the RoleWe are seeking a highly skilled and experienced Client Relation Partner to join our team at Kforce. As a key member of our sales team, you will be responsible for delivering creative, strategic, and cost-effective solutions to our clients' business needs.Key ResponsibilitiesDevelop and foster genuine in-person relationships with our clients,...

  • Cruise Line Partner Engagement Manager

    2 weeks ago

    Doral, Florida, United States Plusgrade Full time

    About Plusgrade:At Plusgrade, we believe that travel is more than just reaching a destination; it’s about creating unforgettable memories. We collaborate with over 200 companies in the airline, hospitality, cruise, passenger rail, and financial services sectors to develop innovative revenue opportunities through exceptional customer experiences.Role...

  • Client Relationship Manager

    2 weeks ago

    Doral, Florida, United States North Starr Full time

    Position OverviewWe are seeking a dedicated Customer Success Manager to join our dynamic team at North Starr. This role is pivotal in ensuring our clients achieve maximum value from our innovative SaaS solutions.Key ResponsibilitiesLeverage previous experience in customer success within the SaaS sector to foster strong client relationships.Embrace the...

  • Senior Relationship Manager

    3 days ago

    Doral, Florida, United States Deutsche Bank Full time

    About the RoleAs a Senior Relationship Manager at Deutsche Bank, you will be responsible for developing and maintaining strong relationships with high net worth individuals and families. Your primary goal will be to provide exceptional client service, identify new business opportunities, and grow existing relationships.Key ResponsibilitiesDevelop and execute...

  • Senior Client Relationship Executive

    2 weeks ago

    Doral, Florida, United States Fifth Third Bancorp Full time

    Elevate Banking with Fifth Third At Fifth Third Bank, we pride ourselves on connecting exceptional talent with remarkable opportunities. Are you prepared to advance your career in the banking sector? GENERAL FUNCTION: This role is pivotal in driving profitable business growth while overseeing a substantial portfolio of companies with annual revenues...

  • Senior Relationship Manager

    3 days ago

    Doral, Florida, United States Deutsche Bank Full time

    About the RoleAs a Senior Relationship Manager at Deutsche Bank, you will be responsible for developing and maintaining strong relationships with clients, providing a holistic client experience, and being the primary point of contact for client inquiries and complaints.Key ResponsibilitiesDevelop and execute strategies to acquire new clients and grow...

  • Client Relationship Manager

    2 weeks ago

    Doral, Florida, United States Visa Full time

    Overview:Visa Money Movement Solutions (MMS) Global Accounts Group is dedicated to managing the highest revenue-generating global accounts across our diverse range of products and services. Our objective is to deliver outstanding support to this select group of clients while introducing innovative market-leading solutions that enhance value and satisfaction...

  • Relationship Manager, Latin America

    1 day ago

    Doral, Florida, United States Deutsche Bank Full time

    About the RoleAs a Relationship Manager, Latin America, you will play a critical role in developing, managing, and retaining client relationships in the Mexican or Brazilian market. Your primary focus will be on growth, increasing 'wallet share' through cross-selling and attracting new clients, and identifying sales initiatives based on expert knowledge of...

  • Commercial Lending Relationship Manager

    7 days ago

    Doral, Florida, United States City National Bank Full time

    About the RoleWe are seeking a highly skilled Business Banking Relationship Manager Sr to join our team at City National Bank. As a key member of our commercial lending team, you will be responsible for developing and managing relationships with business banking clients in assigned business segments and/or geographic areas.Key ResponsibilitiesIdentify and...

  • Client Relationship Manager

    2 weeks ago

    Doral, Florida, United States Res-Q Full time

    About ResQ:ResQ is dedicated to transforming the way restaurant operators and service providers manage their businesses. Our innovative SaaS-enabled marketplace streamlines the repair and maintenance process, allowing fast-growing restaurants to concentrate on delivering exceptional customer experiences.Your Role:As a Client Success Specialist at ResQ, you...

  • Custom Credit Relationship Executive

    2 weeks ago

    Doral, Florida, United States Bank of America Full time

    Job Overview:The Credit Executive (CE) serves as a pivotal client-facing position dedicated to establishing new tailored credit partnerships with high-net-worth clients. This role focuses on driving the growth of funded loan balances and revenue in a responsible and profitable manner, while also managing a portfolio of existing credit relationships. The CE...

  • Business Banking Relationship Manager Sr

    1 week ago

    Doral, Florida, United States City National Bank Full time

    About the RoleWe are seeking a highly skilled Business Banking Relationship Manager Sr to join our team at City National Bank. As a key member of our commercial lending team, you will be responsible for developing and managing relationships with business banking clients in assigned business segments and/or geographic areas.Key ResponsibilitiesClient...

  • Mission Partner Liaison

    5 days ago

    Doral, Florida, United States Peraton Full time

    Job SummaryWe are seeking a highly skilled Mission Partner Advocate to join our team at Peraton. As a key member of our organization, you will play a critical role in fostering strategic partnerships and collaborations across various stakeholders.Key ResponsibilitiesDevelop and execute engagement strategies to enhance relationships with mission partners, DoD...

  • SaaS Client Relationship Manager

    2 weeks ago

    Doral, Florida, United States STACK IT Recruitment Full time

    Position Overview:STACK IT Recruitment is seeking a dedicated Customer Success Manager to enhance our client's team in Miami.Role Summary:In this pivotal role, you will focus on fostering and nurturing robust relationships with clients, comprehending their business objectives, and assisting them in utilizing SaaS solutions effectively to meet their...

  • Client Relationship Manager

    2 weeks ago

    Doral, Florida, United States Amadeus Full time

    Customer Success ManagerThe Customer Success Manager plays a pivotal role in enabling our clients to fully leverage the advantages of our offerings, resulting in enhanced returns on investment and significant business outcomes. This position collaborates closely with Travel Sellers and Airlines to grasp their requirements, encourage prompt adoption, and...

  • Strategic Customer Success Partner

    7 days ago

    Doral, Florida, United States SAP SE Full time

    About the RoleThe Strategic Customer Success Partner is responsible for the daily management of assigned cloud customer accounts. This includes account management strategies, developing and managing engagement and expansion plans, and delivery of Customer Success services to ensure product consumption and product usage growth.Maximize the value for customers...

  • Client Relationship Specialist

    2 weeks ago

    Doral, Florida, United States CoStar Group Full time

    Position OverviewAs a Sales Associate, you will play a pivotal role in our mission at CoStar Group, a premier global provider of real estate information and analytics. Our commitment to digitizing the real estate landscape empowers individuals and businesses to discover valuable properties and insights.Key ResponsibilitiesBusiness Development: Utilize CoStar...