Client Support Manager

7 days ago


Doral, Florida, United States Visa Full time
About Visa Money Movement Solutions

Visa Money Movement Solutions is a leading provider of innovative payment solutions, connecting consumers, merchants, financial institutions, and government entities worldwide. Our mission is to empower individuals, businesses, and economies through secure, reliable, and convenient payment networks.

Job Description

We are seeking a highly skilled Account Service Manager to join our team. As a key member of our Global Accounts Group, you will be responsible for managing relationships with top global revenue-generating accounts, providing exceptional support, and introducing innovative technologies to enable and secure Visa money movement transactions.

Key Responsibilities:
  • Manage a portfolio of global accounts, ensuring client satisfaction and growth.
  • Build and maintain strong relationships with clients, negotiating contracts and collaborating with internal teams.
  • Identify new business opportunities, upsell, and cross-sell products or services to drive revenue growth.
  • Play a crucial role in client retention, resolving issues, and improving client services.
  • Develop strategies to improve client services, drive sales growth, and manage client portfolios effectively.
  • Work closely with sales, marketing, and product teams to ensure the company meets the account's needs and expectations.
Requirements:
  • Bachelor's degree in Business Administration, Marketing, Communications, or a related field, or equivalent experience.
  • Minimum five years of experience in a directly related field, or equivalent experience.
  • Effective communication and people skills, with a strong ability to build relationships and negotiate contracts.
  • Exceptional critical thinking skills to address client issues and improve services.
  • Good understanding of Visa's money movement products or services, with a willingness to learn and adapt.
  • Initiative-taking, detail-oriented, and organized, with strong time management and prioritization skills.
What We Offer:
  • A comprehensive benefits package, including medical, dental, vision, 401(k), FSA/HSA, life insurance, paid time off, and wellness program.
  • A hybrid work environment, with the option to work from home and in the office.
  • The opportunity to work with a leading provider of innovative payment solutions, empowering individuals, businesses, and economies worldwide.


  • Doral, Florida, United States Swift7consultants Full time

    Job Title: Client Support SpecialistCompany: Swift7consultantsLocation: RemoteJob Type: Full-Time (40 hours per week)Salary: $42,500 to $46,800 per yearAbout Us: At Swift7consultants, we recognize the importance of maintaining connections in today's dynamic environment. We are excited to invite you into a space where communication knows no limits, and every...


  • Doral, Florida, United States StandDesk Full time

    Role OverviewThe Customer Experience team at STAND DESK serves as the cornerstone of client support and advocacy. Our mission is to assist clients with inquiries, resolve intricate challenges, and transform feedback into actionable improvements for our products.Key ResponsibilitiesEfficiently address inquiries: Provide prompt and clear responses to complex...


  • Doral, Florida, United States TOTALPACK INC Full time

    Job OverviewWe are seeking a dedicated Client Support Specialist to enhance our customer service operations. This role is essential in delivering exceptional service and ensuring customer satisfaction.Key ResponsibilitiesAssist customers by providing detailed information about products and services while addressing any issues they may encounter.Engage...


  • Doral, Florida, United States NEW 5G CLIENT Full time

    About Us:New 5G Client is a leading provider of telecommunications services, dedicated to delivering exceptional customer experiences and driving business growth.Job Summary:We are seeking a highly motivated and results-driven Telecommunications Sales Associate to join our team. As a Telecommunications Sales Associate, you will play a critical role in...


  • Doral, Florida, United States StandDesk Full time

    Role OverviewThe Customer Experience team is essential to client support and advocacy at StandDesk. Our mission is to ensure that every interaction with our clients is positive and impactful.Key ResponsibilitiesAddress intricate inquiries through various communication channels, ensuring clarity and promptness.Facilitate the conversion of potential leads into...


  • Doral, Florida, United States myGwork - LGBTQ+ professionals & allies Full time

    Overview:This inclusive employer is a proud member of myGwork, the largest global platform for the LGBTQ+ business community.Role Purpose:The primary objective is to cultivate and oversee the Oracle Support relationship with a designated large account or a select few medium accounts throughout the engagement. The goal is to enhance customer utilization of...


  • Doral, Florida, United States Res-Q Full time

    About ResQ:ResQ is dedicated to transforming the way restaurant operators and service providers manage their businesses. Our innovative SaaS-enabled marketplace streamlines the repair and maintenance process, allowing fast-growing restaurants to concentrate on delivering exceptional customer experiences.Your Role:As a Client Success Specialist at ResQ, you...


  • Doral, Florida, United States StandDesk Full time

    Role OverviewThe Customer Experience department is the cornerstone of client support and advocacy at STAND DESK. Our team is dedicated to addressing inquiries, resolving challenges, and transforming feedback into actionable improvements to enhance our product's usability.Key ResponsibilitiesEfficiently respond to intricate inquiries via email and phone,...


  • Doral, Florida, United States Marathon TS Full time

    Job OverviewMarathon TS is seeking a Bilingual Client Support Specialist to assist a federal agency. In this role, you will be tasked with:Providing comprehensive CALL CENTER assistance to clients.Delivering essential clerical support for various processing tasks.Executing a range of benefit administration and case processing responsibilities as assigned by...


  • Doral, Florida, United States SNI Companies Full time

    Job Title: Customer Service RepresentativePosition Type: Full-TimeCompensation: $16 per hourWe are seeking a dedicated Customer Service Representative who possesses strong communication skills, adept problem-solving capabilities, and a passion for providing exceptional customer support.Key Responsibilities:Handle incoming and outgoing callsAddress customer...


  • Doral, Florida, United States Visa Full time

    Overview:Visa Money Movement Solutions (MMS) Global Accounts Group is dedicated to managing the highest revenue-generating global accounts across our diverse range of products and services. Our objective is to deliver outstanding support to this select group of clients while introducing innovative market-leading solutions that enhance value and satisfaction...


  • Doral, Florida, United States SNI Companies Full time

    Job Title: Customer Service RepresentativePosition Type: Full-TimeCompensation: $16 per hourWe are seeking a dedicated Customer Service Representative who possesses exceptional communication skills, adept problem-solving capabilities, and a strong commitment to providing superior customer support.Key Responsibilities:Handle incoming and outgoing calls...


  • Doral, Florida, United States SNI Companies Full time

    Job Title: Customer Service RepresentativePosition Type: Full-TimeCompensation: $16 per hourWe are seeking a dedicated Customer Service Representative who possesses exceptional communication skills, adept problem-solving capabilities, and a strong dedication to providing superior customer service.Key Responsibilities:Handle incoming and outgoing phone...


  • Doral, Florida, United States Kforce Full time

    About the Role:Kforce is seeking a highly skilled Client Relationship Manager to join our team. As a Client Relationship Manager, you will be responsible for delivering creative, strategic, and cost-effective solutions to solve our clients' business needs.Key Responsibilities:Develop and foster genuine in-person relationships with our clients while becoming...


  • Doral, Florida, United States Kforce Full time

    About the RoleWe are seeking a highly skilled and experienced Client Relation Partner to join our team at Kforce. As a Client Relation Partner, you will be responsible for delivering creative, strategic, and cost-effective solutions to solve our clients' business needs.Key ResponsibilitiesDevelop and foster genuine in-person relationships with our clients...


  • Doral, Florida, United States Kforce Full time

    About the RoleWe are seeking a highly skilled and experienced Client Relation Partner to join our team at Kforce. As a key member of our sales team, you will be responsible for delivering creative, strategic, and cost-effective solutions to our clients' business needs.Key ResponsibilitiesDevelop and foster genuine in-person relationships with our clients,...


  • Doral, Florida, United States Amadeus Full time

    Customer Success ManagerThe Customer Success Manager plays a pivotal role in enabling our clients to fully leverage the advantages of our offerings, resulting in enhanced returns on investment and significant business outcomes. This position collaborates closely with Travel Sellers and Airlines to grasp their requirements, encourage prompt adoption, and...


  • Doral, Florida, United States Assurant Full time

    Position OverviewThe role of a Customer Service Specialist at Assurant is essential as you represent our organization and our clients. You are a vital part of our team, serving as the primary contact for our customers and demonstrating a genuine commitment to assisting others.Why This Role is ImportantIn this position, you will:Connect with and assist...


  • Doral, Florida, United States North Starr Full time

    Position OverviewWe are seeking a dedicated Customer Success Manager to join our dynamic team at North Starr. This role is pivotal in ensuring our clients achieve maximum value from our innovative SaaS solutions.Key ResponsibilitiesLeverage previous experience in customer success within the SaaS sector to foster strong client relationships.Embrace the...


  • Doral, Florida, United States STACK IT Recruitment Full time

    Position Overview:STACK IT Recruitment is seeking a dedicated Customer Success Manager to enhance our client's team in Miami.Role Summary:In this pivotal role, you will focus on fostering and nurturing robust relationships with clients, comprehending their business objectives, and assisting them in utilizing SaaS solutions effectively to meet their...