Meeting Operations Manager

2 weeks ago

Denver, Colorado, United States Sage Hospitality Full time

Why Choose Sage Hospitality?

At Sage Hospitality, we are dedicated to redefining the hospitality experience. Our commitment to innovation and exceptional service ensures that every guest feels valued and welcomed. We believe in fostering a workplace culture that emphasizes integrity, respect, and teamwork.

Position Overview:

The Executive Meetings Manager plays a crucial role in orchestrating short-term meetings and group bookings at our esteemed hotel. This position involves overseeing the setup, execution, and breakdown of conference meeting spaces to ensure a seamless experience for our clients.

Key Responsibilities:

  • Respond promptly to all client inquiries and negotiate profitable room and catering arrangements.
  • Provide clients with marketing materials, including menus and room layout diagrams.
  • Prepare and dispatch proposals and contracts to prospective clients.
  • Coordinate room assignments, ensuring all client needs are met, including accessibility requirements.
  • Educate event planners on hotel policies regarding meal guarantees, setup styles, and available services.
  • Ensure all event details are accurately documented and communicated to relevant staff.
  • Conduct site inspections and engage with potential clients in line with company policies.
  • Maintain an active list of top accounts for ongoing relationship management.
  • Participate in networking events to enhance brand visibility and client engagement.
  • Collaborate with culinary and banquet teams to deliver exceptional customer experiences.
  • Monitor client satisfaction and address any concerns to uphold service excellence.
  • Manage the logistics of short-term bookings and wedding events, ensuring all details are meticulously handled.

Qualifications:

Behavioral Focus: We value integrity, performance, and a strong team spirit. Our associates are expected to engage with the community and deliver extraordinary guest experiences.

Education and Experience:

  • Knowledge of hotel policies and procedures is essential.
  • Previous hotel experience is preferred, with a focus on marketing within the travel and tourism sector.
  • Strong negotiation and communication skills are a must.

Physical Demands:

This role requires a combination of sitting, walking, and standing, with the ability to navigate the property and attend various functions.

Benefits:

  • Participation in sales bonus incentives.
  • Discounts at Marriott and Sage Hotels worldwide.
  • Free on-site parking and meals during shifts.
  • Comprehensive benefits package including health savings accounts and 401(k) matching.
  • Opportunities for professional development and tuition reimbursement.

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