Director of Risk Management and Claims
3 days ago
Vorto Operations LLC is seeking a highly skilled and experienced Director of Risk Management and Claims to join our team. As a key member of our organization, you will be responsible for developing and maintaining effective risk management and claims mitigation programs.
Key Responsibilities- Analyze data and reports on results to ensure effective risk management and claims mitigation.
- Oversee accident intake and claims processes at all levels to ensure compliance with regulatory requirements.
- Review and evaluate contracts and proposed insurance language for compliance with company policies and regulatory requirements.
- Manage the Independent Contractor (Owner Operator) insurance program, including policy placement, staff education, and reporting.
- Classify motor carriers based on eligibility for specific freight and create and implement audit programs to ensure proper vetting is routinely completed.
- Support progressive discipline program for motor carriers contracted to Vorto Operations LLC.
- Analyze claims, loss, and accident history to identify methods to eliminate, minimize, or indemnify risks.
- Establish and maintain a meaningful set of Key Factor Metrics to accurately measure the performance of the claims processes.
- Oversee insurance claims processes, including monitoring insurance company claims departments and TPA performance.
- Create and maintain strong management controls for daily, weekly, monthly, quarterly, and year-end data collection, reporting, and various reporting processes.
- Anticipate and protect from legal risks involving the enterprise.
- Participate in tasks of a highly sensitive and complex nature.
- Work with attorneys, account representatives, agents, doctors, and insureds regarding the handling and/or disposition of claims.
- Oversee an effective litigation hold program.
- Accountable for information shared via discovery.
- Accountable for creating and maintaining management controls on critical data integrity issues.
- Accountable to identify and escalate new exposures and/or opportunities without direction.
- As requested, participate in the identification, response, implementation of corrective action plans.
- As requested, support other departments' activities through research, contract/rule, and regulatory interpretations and recommendations.
- Hire, coach, support, manage, and train staff.
- Proven knowledge of insurance concepts, insurance contract interpretation and layout, principles, and practices.
- Proven in-depth knowledge of law and regulations as related to Property and Casualty insurance products.
- Captive experience is preferred but not required.
- Flexibility to travel regularly, sometimes on short notice.
- Effective public speaking and presentation skills.
- Strong attention to detail.
- In-depth knowledge of laws and regulations applicable to corporations in general, and, specifically, to trucking/transportation companies.
- Proficiency in Microsoft Office (Outlook, Excel, Word).
- Demonstrate a strong sense of urgency in all projects and an ability to prioritize and re-prioritize as necessary.
- Ability to multi-task projects and required tasks in an organized fashion.
- Ability to work in a team environment as well as self-motivated in individual projects.
- Ability to communicate both verbally and written to all levels of the organization.
- Competitive compensation package.
- Paid Time Off and Holidays.
- Health, Dental, and Vision Insurance.
- 401(k) retirement plan with company match.
- Flex and Health Savings Plans.
- Company-paid life and short-term disability insurance.
- Company-paid parking or RTD pass.
- Voluntary income protection benefits including Life, AD&D, Critical Illness, Hospital Indemnity, and Accident Protection Insurance.
- Tuition Assistance.
- Employee Assistance Program (EAP).
- Free or discounted legal program.
- Product & Services Discount Program.
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