Executive Meeting Manager

6 days ago

Denver, Colorado, United States HEI Hotels & Resorts Full time
About the Role

The Executive Meeting Manager will be responsible for identifying and implementing profitable execution of groups & events, bringing their selling, organizational, and detailing skills to the table.

Key Responsibilities
  • Understand monthly forecasting and the annual budget process.
  • Meet & exceed Sales and Catering Revenue Goals as assigned quarterly.
  • Maintain or exceed hotel budget for group rooms and banquet/catering.
  • Generate Group & Catering Sales Contracts.
  • Service Groups and Catering Events as booked, ensuring excellent communication with hotel operations teams.
  • Monitor Group Room Blocks for Pickup and Cutoff Dates.
  • Raise meeting planner evaluation scores and ensure exceeding satisfaction.
  • Optimize room rental charges and banquet revenue.
  • Participate in re-booking of business and maintain long-term client relationships.
  • Participate in trade shows and sales blitzes.
  • Actively engage with industry-related organizations (NACE, MPI).
  • Demonstrate thorough knowledge of sales techniques, closing skills, and negotiating skills.
  • Conduct hotel site inspections and client presentations.
  • Provide innovative set-ups, menus, and functions for groups.
  • Work closely with Chef on pricing specialty menus.
  • Collaborate with the banquet department on operations and event execution.
  • Possess knowledge of Audio/Visual equipment for planner needs.
  • Utilize computer software programs and event management systems.
  • Work with outside vendors to ensure client satisfaction.
  • Comply with attendance rules and be available to work regularly.
  • Perform any other job-related duties as assigned.
Requirements
  • Prior experience in hospitality with specific experience in group and/or catering sales.
  • Detail-oriented, organized, and possess exceptional customer service skills.
  • Excellent written and verbal communication skills.
  • 2+ years within the Hospitality Industry required.
  • Flexible schedule as required by events and role.
  • Experience at a similar size and quality hotel preferred.
  • High School Diploma required; Bachelor's Degree preferred.
  • Proficient computer skills, including Microsoft Word, Excel, and event management systems.
  • Knowledge of sales skills, revenue management, and training of peers.
  • Knowledge of hotel features and competing hotels within the market.
  • Ability to execute action plans and self-manage.
  • Knowledge of hotel operations, security, and hospitality law.
  • Ability to work effectively with time constraints and deadlines.
  • Effective communication skills, adaptable to different audiences.

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