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Operations Manager, Special Projects

2 months ago

Denver, Colorado, United States Vorto Operations LLC Full time
About Vorto Operations LLC

Vorto Operations LLC is a pioneering company dedicated to revolutionizing the B2B supply chain through cutting-edge AI technology. Our mission is to increase sustainability, create jobs, and make supply chains more efficient across the entire value chain.

Job Description

Job Summary: We are seeking an experienced Operations Manager, Special Projects to join our dynamic team. This role will be responsible for fostering operational improvements through feature development, customer-vendor onboardings, account management, process improvement, development, and implementation, as well as other special projects within the operations department.

Key Responsibilities:
  • Support Operational Goals: Collaborate with the executive, operations, and product/engineering teams to achieve operational excellence.
  • Develop Strategic Plans: Create and implement strategies to achieve long-term and near-term strategic objectives.
  • Lead from the Front: Demonstrate leadership skills and take charge when necessary to ensure operational success.
  • Maintain Customer Relationships: Build and maintain strong relationships with customer stakeholders, including buyers, influencers, users, and their vendors.
  • Liaise with Product Team: Work closely with the product team to evaluate new feature development.
  • Establish KPIs: Develop and track key performance indicators to measure performance and derive actionable insights.
  • Build and Lead a Team: Assemble and lead a team focused on operational excellence, customer service, and maintaining a win-or-die mentality.
  • Hire, Develop, and Manage Performance: Recruit, develop, and manage the performance and development of colleagues.
Requirements:
  • Experience: Current or previous experience as a Supply Chain Analyst/Engineer is preferred.
  • Track Record: Proven ability to exceed annual targets and KPIs.
  • Cross-Functional Experience: Proven ability to work cross-functionally across customers' operations, IT, supply chain, logistics, and finance departments while supporting customer adoption.
  • Service-Focused Operations: Understanding of service-focused operations teams that support a group of customers whose operations are 24/7/365.
  • Urgency and Prioritization: Demonstrate a strong sense of urgency in all projects and an ability to prioritize and re-prioritize as necessary.
  • Multi-Tasking: Ability to multi-task projects and required tasks in an organized fashion.
  • Teamwork and Communication: Ability to work in a team environment as well as self-motivated in individual projects, with strong verbal and written communication skills.
  • Technical Skills: Proficiency in Microsoft Office.
Educational and Experience Requirements:
  • Degree: Bachelor's degree (MBA is a plus).
  • Experience: 4-10 years of working experience.
  • Leadership Experience: 1+ years of experience leading a team of 5 or more direct reports.
  • Start-Up Experience: Start-up experience (e.g., Series A, B, or C) is strongly preferred.
  • Customer Change Management: Experience with Customer Change Management is preferred.
Compensation and Benefits:

We offer a competitive compensation package, including a salary range of $95-125k, as well as numerous additional perks, including:

  • Competitive Compensation: A salary range of $95-125k.
  • Paid Time Off and Holidays: Paid time off and holidays.
  • Health, Dental, and Vision Insurance: Comprehensive health, dental, and vision insurance.
  • 401(k) Retirement Plan: A 401(k) retirement plan with company match.
  • Flex and Health Savings Plans: Flexible spending accounts and health savings plans.
  • Company-Paid Life and Short-Term Disability Insurance: Company-paid life and short-term disability insurance.
  • Company-Paid Parking or RTD Pass: Company-paid parking or RTD pass.
  • Voluntary Income Protection Benefits: Voluntary income protection benefits, including life, AD&D, critical illness, hospital indemnity, and accident protection insurance.
  • Tuition Assistance: Tuition assistance.
  • Employee Assistance Program: An employee assistance program.
  • Free or Discounted Legal Program: A free or discounted legal program.
  • Product and Services Discount Program: A product and services discount program.
  • Modern Office Space: A modern office space in downtown Denver with daily coffee, tea, drinks, and snacks.
  • Industry-Leading Hardware and Software: Industry-leading hardware and productivity software.

Vorto Operations LLC is an Equal Opportunity Employer.