Sales Assistance Specialist
1 week ago
At England Logistics, we are dedicated to logistics, but our true focus is on our people. As a leading third-party logistics provider, we pride ourselves on our commitment to a people-first strategy in delivering transportation solutions. By empowering shippers and carriers, we aim to advance the industry.
In the role of Sales Support Specialist, you will facilitate the movement of freight through proactive outbound and inbound communication. Your responsibilities will include negotiating service rates with our extensive network of existing carriers while also fostering new relationships. We seek an individual who can effectively interact with diverse personality types and possesses the ability to assess needs, prioritize tasks, and ensure that individual, team, and organizational objectives are achieved to enhance the division.
This position will report directly to a Capacity Manager Coach.
Benefits
- Compensation for this role is $35,500 plus unlimited commission potential.
- Weekly payment schedule.
- Comprehensive medical, dental, and vision insurance. 401k plan.
- Paid time off including vacation, holidays, and sick leave.
- Opportunities for career development and advancement.
Key Responsibilities
- Delivering exceptional customer service and support.
- Negotiating freight rates with both current and prospective carriers.
- Prioritizing daily tasks and initiatives.
- Conducting outbound calls and managing inbound inquiries.
- Communicating with carriers via email.
- Assisting Account Managers in achieving their weekly targets.
Required Qualifications
- Strong background in sales support and customer service.
- Experience with both outbound and inbound calling.
- Highly organized and effective under pressure.
- Excellent verbal and written communication skills.
- Able to thrive in a fast-paced environment with shifting priorities.
- Strong problem-solving and analytical abilities.
- Attention to detail and accuracy is essential.
- Ability to manage multiple tasks in a Windows-based environment.
- Enjoys collaborating in a team-oriented setting.
- Capable of managing carrier relationships effectively.
- Goal-oriented mindset.
We encourage you to submit your resume for consideration.
Equal Employment Opportunity
We base our hiring decisions and promotions on merit, qualifications, and abilities. England Logistics is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, genetic information, or any other legally protected characteristic.
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