Logistics Carrier Sales Specialist

2 weeks ago

Southfield, Michigan, United States RJ Logistics Full time
Job Overview

Position Summary

The Logistics Carrier Sales Specialist will play a pivotal role in building, enhancing, and sustaining partnerships with reputable carriers. This position is centered around identifying new carrier opportunities, managing a robust network of carriers, negotiating competitive rates, and ensuring the delivery of timely and efficient transportation services to provide an exceptional experience for our clients. The focus will be on specialized heavy haul transportation, particularly for oversized and overweight cargo, including construction machinery, industrial equipment, and large-scale infrastructure components. The ideal candidate will possess excellent communication skills and the resilience to thrive in a dynamic environment while juggling multiple responsibilities.

Key Responsibilities

  • Specialized Transportation Management: This role is dedicated to the management of specialized heavy haul logistics, which involves coordinating and overseeing the transport of oversized and overweight loads. Responsibilities include securing necessary permits, planning routes that consider weight limitations and clearances, and supervising the loading and transportation processes. Close collaboration with clients, drivers, and subcontractors is essential to ensure timely and cost-effective delivery while adhering to safety and regulatory standards.
  • Carrier Relationship Development: Cultivate and maintain strong relationships with carriers, dispatchers, and load planners. Maintain ongoing communication with carriers to secure additional capacity and manage existing operations. Act as the primary point of contact between drivers and clients to address concerns and ensure satisfaction.
  • Carrier Sourcing and Contract Negotiation: Identify and establish new carrier partnerships to enhance the logistics network. Utilize Transportation Management Systems (TMS) and other software tools to make informed decisions regarding carrier selection and load assignments. Ensure accurate completion of load documentation and negotiate rates and service agreements for both spot and dedicated freight.
  • Service Quality Management: Oversee the carrier network to maintain high service standards and client satisfaction. Strategically align available carrier resources with open loads to optimize efficiency. Monitor shipments to ensure on-time delivery and promptly address any transportation-related issues.
  • Expectation Alignment: Ensure that each partner carrier fully understands all client and company expectations prior to dispatch. Communicate shipment details and process instructions clearly and ensure timely responses and tracking through appropriate channels.
  • Data Management and Technology Use: Effectively navigate internal and external TMS and related technology tools to ensure all transactions and documentation are accurately recorded and compliant with company policies.
  • Team Collaboration: Work closely with internal teams to align carrier capacity with customer demands and operational objectives. Maintain effective communication with colleagues across shifts to ensure seamless operations.
  • Market Awareness: Stay informed about industry trends and market conditions, demonstrating the ability to adapt to changing environments.
  • Additional Responsibilities: Perform other duties as assigned to support overall logistics and sales functions.

Qualifications

  • Strong organizational skills to manage multiple shipments and deadlines effectively.
  • Basic problem-solving skills to address disruptions in logistics operations.
  • Attention to detail in tracking shipments and managing documentation.
  • Excellent interpersonal skills with a commitment to professionalism and respectful treatment of peers and clients.
  • Ability to adapt quickly to new priorities and challenges in a fast-paced work environment.
  • Strong verbal and written communication skills.
  • Ability to work collaboratively in a team-oriented environment while maintaining a focus on individual results.

Education and Experience Requirements

  • High school diploma or GED required; a Bachelor's degree in Business, Supply Chain, or a related field is preferred.
  • Familiarity with Transportation Management Systems (TMS) and a basic understanding of the logistics industry.
  • Previous experience in logistics, transportation, sales, or a service-oriented role is preferred.
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook).

Work Environment and Physical Demands

  • Ability to remain seated for extended periods.
  • Frequent use of computers and typing; specific vision abilities and fine motor skills are required.
  • Regular interaction with others, requiring effective listening and communication skills.
  • Cognitive skills necessary for task completion, including learning and problem-solving.
  • Light to moderate noise levels typical of an office environment.
  • Regular attendance is essential.
  • Light lifting of up to 20 pounds may be required.

RJ Logistics, LLC is an Equal Opportunity Employer (EEO). We are committed to fostering a diverse and inclusive workplace.

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