Stockroom Management Consultant
2 weeks ago
The Operations Consultant collaborates closely with the Operations Supervisor to ensure the effective organization of the stockroom and timely updates of merchandise.
Key Responsibilities:
- Client Engagement: Deliver friendly, professional, and knowledgeable service to customers during store hours.
- Training Support: Assist in onboarding and training new cashiers and consultants on Point-Of-Sale (POS) systems.
- Store Presentation: Help maintain cleanliness and organization within the cashier area, ensuring adherence to SEPHORA's merchandising standards.
- Loss Prevention: Participate in initiatives aimed at minimizing loss and shortage.
- Merchandising and Operations: Efficiently process incoming shipments and maintain stockroom organization according to company guidelines.
- Handle transfers, damages, and testers in compliance with company policies.
- Communicate any missing or damaged visual elements to the Operations Supervisor.
- Uphold safety and tidiness standards consistently.
- Report inventory concerns to Supervisors, Assistant Managers, or Store Managers.
- Ensure adherence to sampling policies and participate in inventory management.
- Cross-train designated consultants in cashier responsibilities.
Qualifications:
- 1-2 years of experience in retail or client service, preferably in a stockroom role.
- Strong computer, arithmetic, and organizational skills.
- Ability to manage multiple tasks while remaining attentive to client and business needs.
- Effective time management, problem-solving, and communication abilities.
- High School diploma or equivalent.
- Flexible availability, including evenings, weekends, and holidays.
Physical Requirements:
Work in an environment with fragrance exposure. Ability to lift and carry up to 50 pounds and perform bending and stretching to stock shelves.
Company Overview:
Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, is recognized as a leader in the beauty industry, offering an extensive range of prestige products and exceptional customer service. With approximately 1,900 stores across 29 countries, Sephora continues to expand its presence in North America.
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