Insurance Services Representative I

2 weeks ago


Des Moines, Iowa, United States Farm Bureau Financial Services Full time

Client Relations Specialist I

We are in search of dedicated relationship builders who prioritize customer satisfaction, are motivated by sales success, excel in problem-solving, and possess strong communication skills. Our ideal candidates thrive in collaborative environments and are committed to placing customers and agents at the forefront of their efforts, driven by a passion for safeguarding livelihoods and futures.

As a member of the Farm Bureau Financial Services Central team, your primary responsibilities will include delivering exceptional customer service to our clients and agents while actively contributing to sales growth and business development. In addition to a competitive salary, team members have the opportunity to earn monthly bonuses based on their sales performance. Successful team members will demonstrate versatility across various tasks while also having the chance to specialize in specific areas of the industry that interest them.

Whether this role serves as your entry point into the industry, a long-term career passion, or something in between, we are committed to supporting your professional growth and helping you achieve your career aspirations.

Qualifications for Joining Our Team:

  • Experience in the Insurance sector and Customer Service is preferred.
  • Possession of current Property and Casualty, Life and Health licenses is advantageous.
  • A collaborative mindset is essential, with the ability to work effectively with customers, field agents, and home office staff.
  • Exceptional customer service, critical thinking, and communication skills are required.
  • Strong organizational skills and attention to detail are necessary.
  • A proven sales aptitude is crucial.
  • Must have or be willing to obtain P&C and Life and Health licenses/certifications.
  • Confidentiality must be maintained at all times.
  • Ability to work from our designated office location is required.

What We Provide: As a member of our team, you will enjoy more than just a competitive salary. We offer opportunities for career advancement and professional development. Our benefits package includes an enhanced 401K plan with matching contributions, affordable health, dental, and vision insurance, as well as life and disability coverage. Additionally, we provide paid time off, including holidays and volunteer opportunities, and foster a fun and engaging work environment. Our onsite wellness facility features fitness classes and programs, a daycare center, and a cafeteria, with many positions also offering the possibility of a hybrid work arrangement.

Join Us: If your values resonate with ours, we encourage you to consider a career with Farm Bureau Financial Services, where the grass truly is greener.

Work Authorization/Sponsorship: Currently, we are unable to consider candidates requiring any form of immigration sponsorship, either now or in the future. Applicants must be authorized to work in the United States on a full-time, permanent basis.



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