Customer Engagement Associate I

2 weeks ago


Des Moines, Iowa, United States Farm Bureau Financial Services Full time

Client Relations Specialist I

We are in search of dedicated relationship builders who prioritize customer satisfaction, are driven by sales, adept at problem-solving, and possess strong communication skills. Our ideal candidates thrive in collaborative environments and are committed to putting clients and agents first, with a genuine passion for safeguarding livelihoods and futures.

As a member of the Farm Bureau Financial Services Central team, your primary responsibilities will include delivering exceptional customer service to our clients and agents while actively contributing to sales growth and business development. In addition to competitive compensation, team members have the opportunity to earn monthly bonuses based on their sales performance. Successful team members will demonstrate versatility across various tasks while also having the chance to specialize in specific areas of the industry that interest them.

Whether this role serves as your entry point, a lifelong career, or something in between, we are committed to helping you achieve your professional aspirations by maximizing your potential with us.

Qualifications for Joining Our Team:

  • Preferred experience in the Insurance sector and Customer Service.
  • Current Property and Casualty, Life and Health licenses are advantageous.
  • A strong team-oriented mindset with the ability to collaborate effectively with clients, field representatives, and home office staff.
  • Exceptional customer service, critical thinking, and communication skills are essential.
  • Strong organizational skills and attention to detail are required.
  • Demonstrated sales aptitude is necessary.
  • Ability to obtain P&C and Life and Health licenses/certifications is required.
  • Maintaining confidentiality is a must.
  • Willingness to work from our office location.

What We Provide: As a member of our team, you will enjoy more than just a competitive salary. We offer numerous career development and educational opportunities. Our benefits include an enhanced 401K plan with matching contributions, affordable health, dental, and vision insurance, as well as life and disability coverage. Additionally, we provide paid time off, including holidays and volunteer opportunities, and foster a fun team atmosphere. Our onsite wellness facility features fitness classes and programs, a daycare center, and a cafeteria, with many positions also offering the possibility of a hybrid work arrangement.

If your values resonate with ours, we welcome you to explore a career with Farm Bureau Financial Services, where the grass truly is greener.

Work Authorization/Sponsorship: Currently, we are not considering candidates requiring any form of immigration sponsorship now or in the future. Applicants must be authorized to work in the United States on a full-time, permanent basis.



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