Client Services Representative

2 weeks ago


Des Moines, Iowa, United States Community State Bank Full time
Client Services Representative

The Client Services Representative plays a vital role in delivering outstanding customer support by presenting a variety of financial products and services while managing monetary transactions efficiently.

  • Promote financial products/services tailored to client requirements
  • Direct clients to relevant departments within the Bank and Insurance Division

Qualifications:

  • Prior experience in banking preferred
  • Strong emphasis on customer satisfaction
  • Ability to understand and respond to client needs
  • Exceptional verbal and written communication abilities
  • Familiarity with various software applications

Education: High school diploma or equivalent is required. Preferred: Associate or Bachelor's degree in finance or business administration.

Experience: At least two years of experience in banking, customer service, or retail environments.

Typical working hours: 7:45 AM to 5:15 PM Monday through Thursday, 7:45 AM to 5:45 PM on Fridays, with occasional Saturday shifts from 8:30 AM to 12:15 PM.

Background checks are mandatory.



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