Customer Service Representative

4 days ago


Des Moines, Iowa, United States James Walford - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at James Walford - State Farm Agent.

Key Responsibilities
  • Establish and maintain strong relationships with customers to understand their insurance needs and provide personalized solutions.
  • Use a customer-centric approach to educate customers about insurance options and develop leads to drive sales growth.
  • Collaborate with the team to identify customer needs and market appropriate products and services.
What We Offer
  • A competitive hourly pay rate plus commission/bonus structure.
  • A comprehensive benefits package, including health insurance and paid time off.
  • Opportunities for growth and advancement within the agency.
  • Licensing costs paid by the agent.
Requirements
  • Interest in marketing insurance products and services based on customer needs.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Proactive problem-solving skills and attention to detail.
  • Ability to learn and utilize computer functions.
About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We provide a wide range of insurance and financial services, including auto, home, life, and business insurance, as well as retirement planning and college planning.

We are a growing agency with a fun and energetic environment that values teamwork and collaboration. If you are self-motivated, possess an entrepreneurial spirit, and have a desire to win and achieve results, we encourage you to apply for this exciting opportunity.



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