Client Relations Specialist

2 weeks ago


Gulfport, Mississippi, United States Enterprise Mobility Inc Full time
Position Overview

CUSTOMER EXPERIENCE AGENT

Full-time role with competitive compensation

Salary potential up to $17.60 per hour ($16.60 per hour plus performance-based bonuses)

Comprehensive Benefits Package available

Enterprise Mobility Inc. is seeking a dedicated Customer Experience Agent (CEA) to deliver exceptional service and support to our clients. This role is essential in ensuring a seamless rental process by accurately verifying and documenting all necessary driver information, thereby enhancing the overall customer experience.

We offer a competitive salary structure with the potential to earn up to $36K in your first year, alongside a full benefits package that includes:

  • Paid time off
  • Employee discounts
  • Retirement savings plan with 401k matching
  • Health, Life, Dental, and Vision Insurance
  • Training and professional development opportunities

Enterprise Mobility operates the National, Enterprise, and Alamo car rental brands and is recognized as one of the top employers in the industry. Our commitment to our customers and employees is the cornerstone of our success.

Key Responsibilities

We are currently filling immediate openings. Key responsibilities include:

  • Handling incoming calls related to reservations, inquiries, and customer support
  • Managing outgoing calls for follow-ups and various assigned tasks
  • Providing outstanding customer service by assessing rental needs both in-person and over the phone
  • Welcoming customers in a friendly and efficient manner
  • Offering directions and general assistance as needed
  • Evaluating the condition of vehicles upon return
  • Processing vehicle returns and managing check-in procedures
  • Promoting company services while ensuring safe and courteous transportation of customers
  • Communicating rental terms, vehicle features, and additional services
  • Assisting with the sale of optional protection products and upgrades
  • Reporting any vehicle issues or maintenance needs to management
  • Cleaning vehicle interiors and exteriors as required
  • Performing various administrative tasks, including billing support and report generation
  • Completing other job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Minimum age of 18 years
  • High school diploma or GED required; some college preferred
  • At least 2 years of prior customer service or retail experience
  • Valid driver's license with a clean driving record
  • No drug or alcohol-related convictions in the past 5 years
  • Authorized to work in the United States without sponsorship
  • Availability to work specified schedules


  • Gulfport, Mississippi, United States Enterprise Mobility Inc Full time

    Position OverviewCUSTOMER EXPERIENCE AGENTFull-time role availableCompensation up to $17.60 per hour ($16.60 per hour plus performance-based bonuses), with potential earnings of $36,000 in the first yearComprehensive Benefits Package offeredEnterprise Mobility Inc. is seeking a dedicated Customer Experience Agent (CEA). The CEA is responsible for delivering...


  • Gulfport, Mississippi, United States S&A Group Full time

    We are looking for committed individuals with a solid foundation in customer service who are enthusiastic about delivering exceptional assistance to both potential and current clients.As a Support Services Consultant, your primary responsibilities will include evaluating the advantages of our offerings for prospective clients and suggesting appropriate plan...


  • Gulfport, Mississippi, United States S&A Group Full time

    We are looking for committed individuals with a solid foundation in customer support who are enthusiastic about delivering exceptional assistance to both potential and current clients.As a Support Services Consultant, your primary duties will include evaluating the advantages of our offerings for prospective clients and suggesting appropriate plan...


  • Gulfport, Mississippi, United States S&A Group Full time

    We are looking for committed individuals with a solid foundation in customer service who are enthusiastic about delivering exceptional assistance to both potential and current clients.As a Support Services Consultant, your primary duties will include evaluating the advantages of our offerings for prospective clients and recommending appropriate plan...


  • Gulfport, Mississippi, United States Balfour Beatty Investments Full time

    Company Overview:Balfour Beatty Investments is dedicated to enhancing the living experiences of our residents through exceptional service and community engagement.Position Summary:The role of a Customer Experience Specialist is crucial in fostering outstanding living environments. This position involves a diverse range of responsibilities related to property...


  • Gulfport, Mississippi, United States Balfour Beatty Investments Full time

    Company Overview:Balfour Beatty Investments is dedicated to providing outstanding living experiences through our exceptional properties.Position Summary:The role of a Customer Experience Specialist is crucial in ensuring that our residents enjoy unparalleled living experiences. This position encompasses a diverse range of responsibilities, including property...


  • Gulfport, Mississippi, United States Enterprise Mobility Inc Full time

    Position OverviewCUSTOMER EXPERIENCE SPECIALISTFull-time position available with a competitive compensation packageCompensation can reach up to $17.60 per hour, including performance-based bonusesComprehensive Benefits Package offeredEnterprise Mobility Inc. is seeking a dedicated Customer Experience Specialist (CES) to enhance our service delivery. The CES...


  • Gulfport, Mississippi, United States Redd Pest Solutions Full time

    Job OverviewSalary: Dependent on ExperienceThe Client Support Specialist plays a crucial role in managing incoming communications, coordinating service appointments, and executing various administrative responsibilities. As the initial point of contact for clients, this position demands a commitment to delivering exceptional service, professionalism, and...


  • Gulfport, Mississippi, United States TopBuild Full time

    About Your Future with TopBuild Are you seeking a fulfilling career with a leading organization that shapes the future of energy-efficient insulation and building materials? Do you value being part of a company recognized for its positive workplace culture? Look no further! At TopBuild, you will join a diverse and inclusive team that embodies our principles...


  • Gulfport, Mississippi, United States Island View Casino Resort Full time

    Position Overview The role involves assisting patrons with inquiries, transactions, and information related to gaming rewards, complimentary services, and ongoing promotional activities. It is essential to maintain thorough, precise, and readable records of all player club activities. Position Requirements A high school diploma or GED equivalent is...


  • Gulfport, Mississippi, United States Redd Pest Solutions Full time

    Job OverviewSalary: Dependent on ExperienceThe Customer Service Representative plays a crucial role in managing incoming communications, scheduling services, and handling various administrative responsibilities. As the initial point of contact for clients, the CSR is tasked with delivering exceptional levels of friendliness, support, professionalism, and...


  • Gulfport, Mississippi, United States Balfour Beatty Investments Full time

    Company: Balfour Beatty InvestmentsPosition: Customer Experience SpecialistLocation: Gulfport, MississippiJob Overview:The Customer Experience Specialist plays a vital role in ensuring outstanding living experiences for residents. This position involves a diverse range of responsibilities focused on property marketing, sales, and customer interaction.As the...


  • Gulfport, Mississippi, United States Island View Casino Resort Full time

    Job Overview The primary responsibility of the Players Club Ambassador is to assist patrons with their inquiries, transactions, and provide information regarding gaming points, complimentary services, and ongoing marketing initiatives. Key Responsibilities - Ensure accurate and comprehensive documentation of all players club activities. - Provide...


  • Gulfport, Mississippi, United States gpac Full time

    Financial Audit SpecialistA reputable CPA firm is seeking to expand its workforce by hiring a Financial Audit Specialist. This established and expanding organization provides clients with expert insights and services in taxation and auditing. With the firm's recent growth, there is a chance for a Financial Audit Specialist to become part of a dynamic and...


  • Gulfport, Mississippi, United States 84 Lumber Full time

    Overview:The Project Management Specialist is tasked with the acquisition of project documentation and details, ensuring that all relevant information is disseminated to hub estimators, support personnel, and external vendors through a structured Request for Proposal (RFP) process. This role involves diligent follow-up on all pending RFPs to guarantee that...


  • Gulfport, Mississippi, United States Island View Casino Resort Full time

    Position OverviewThe Customer Service Specialist is tasked with delivering exceptional support to both internal and external clients. This role involves managing all incoming communications in a professional and courteous manner while facilitating hotel bookings and addressing inquiries.Key ResponsibilitiesHandle incoming calls with professionalism and...


  • Gulfport, Mississippi, United States Island View Casino Resort Full time

    Position OverviewThe Customer Service Specialist plays a crucial role in delivering exceptional support to both internal and external clients. This position involves managing all incoming inquiries in a professional and courteous manner while facilitating hotel bookings and addressing customer questions.Key ResponsibilitiesHandle incoming calls with...


  • Gulfport, Mississippi, United States GBS - Global Full time

    IntroductionExplore a realm of opportunities at Gallagher Benefit Services, where you hold the key to transforming workplaces across various sectors. As a vital member of our organization, you will be the catalyst for positive change, assisting clients in creating environments where their workforce can flourish. Embrace the chance to make a difference,...


  • Gulfport, Mississippi, United States Veolia WTS Full time

    Job OverviewCompany Overview:Veolia Group Water Technologies and Solutions is a leader in addressing critical challenges related to water management, quality, and sustainability. Our team is composed of dedicated professionals committed to innovative solutions that meet the evolving needs of our clients.Position Summary:As part of the Account Management...


  • Gulfport, Mississippi, United States Veolia WTS Full time

    Job OverviewCompany Overview:Veolia Group Water Technologies and Solutions unites skilled professionals dedicated to addressing the world's intricate challenges related to water scarcity, quality, productivity, environmental sustainability, and energy efficiency. We seek passionate and innovative individuals to contribute to this mission.Position Summary:As...