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Guest Relations Specialist
2 months ago
The primary responsibility of the Players Club Ambassador is to assist patrons with their inquiries, transactions, and provide information regarding gaming points, complimentary services, and ongoing marketing initiatives.
Key Responsibilities
- Ensure accurate and comprehensive documentation of all players club activities.
- Provide exceptional customer service and maintain positive relationships with guests.
- Communicate effectively, both verbally and in writing, to address guest needs.
Position Requirements
- A high school diploma or GED equivalent is mandatory.
- Ability to secure a Mississippi Gaming Permit is required.
- Strong mathematical abilities and excellent communication skills are essential.
- A minimum age of 21 years is required.
