Current jobs related to Employee Benefits Client Relationship Manager - Gulfport, Mississippi - GBS - Global

  • Travel Nurse ICU RN

    2 weeks ago

    Gulfport, Mississippi, United States HealthEcareers - Client Full time

    Job Title: ICU Travel NurseWe're seeking a skilled ICU Travel Nurse to join our team at a top-rated hospital in Gulfport, Mississippi.Job Summary:This is a 13-week travel nursing assignment with a 36-hour workweek, offering a unique opportunity to work in a Level 2 trauma hospital while enjoying the Gulf Coast lifestyle.Responsibilities:Provide high-quality...

  • National Account Manager

    1 month ago

    Gulfport, Mississippi, United States National Material L.P. Full time

    National Account Manager - EastAt National Material L.P., we are seeking a highly skilled National Account Manager - East to join our team. As a key member of our sales organization, you will play a crucial role in managing relationships with national-level clients and ensuring the efficient distribution of products or services to various locations across...

  • Benefits Coordinator

    1 week ago

    Gulfport, Mississippi, United States Coastal Family Health Center Full time

    Job SummaryWe are seeking a highly skilled Benefits Coordinator to join our team at Coastal Family Health Center. The ideal candidate will have a strong background in employee benefits and a passion for delivering exceptional service to our employees.Key Responsibilities Manage day-to-day operations of employee benefit programs, including health, dental,...

  • Risk Management Specialist

    4 weeks ago

    Gulfport, Mississippi, United States GGB - Global Full time

    About the RoleWe are seeking a highly skilled and motivated Risk Management Specialist to join our global brokerage team. As a key member of our team, you will be responsible for delivering exceptional service to our commercial property and casualty clients.Key ResponsibilitiesInform and educate clients on risk management strategies and solutions.Provide...

  • Client Service Representative

    3 weeks ago

    Gulfport, Mississippi, United States Jackson Hewitt - 3164 Full time

    Job DescriptionAt Jackson Hewitt - 3164, we're seeking a skilled Client Service Associate to provide exceptional client experiences and support. As a key member of our team, you'll be responsible for engaging with clients, confirming appointments, and ensuring a welcoming environment for all visitors.Key Responsibilities:Actively engage with clients to...

  • National Account Manager

    4 weeks ago

    Gulfport, Mississippi, United States National Material L.P. Full time

    National Account Manager - EastTaber Extrusions LLC is seeking a highly skilled National Account Manager - East to join our team. As a key member of our sales organization, you will play a crucial role in managing relationships with key clients and ensuring the efficient distribution of products or services to various locations across the country.Key...

  • Intake Coordinator

    2 weeks ago

    Gulfport, Mississippi, United States Canopy Full time

    Job SummaryCanopy Children's Solutions is seeking a highly organized and detail-oriented Intake Coordinator to join our team. The successful candidate will be responsible for scheduling client appointments, managing casework data, and providing exceptional customer service.Key ResponsibilitiesSchedule client appointments and manage daily/weekly/monthly...

  • Offshore Project Manager

    6 days ago

    Gulfport, Mississippi, United States Gulf Island Fabrication Full time

    Main Responsibilities:The Offshore Project Manager is responsible for overseeing all aspects of offshore project management, including project scheduling, yard operations, and communication with management and customers. This role requires strong leadership and coordination skills to ensure projects are completed on time and within budget.Key...

  • Offshore Project Manager

    2 weeks ago

    Gulfport, Mississippi, United States Gulf Island Fabrication Full time

    Main Purpose:The Offshore Superintendent is responsible for overseeing and coordinating all project management functions, including liaison with company and customer representatives, project scheduling, yard operations, and communication with management and project stakeholders.Key Responsibilities:Review project contracts and ensure a thorough understanding...

  • Project Manager

    2 weeks ago

    Gulfport, Mississippi, United States CDM Smith Full time

    Job Title:Design Build Project Manager - Water ServicesJob Summary:CDM Smith is seeking an experienced Design Build Project Manager to support our Water Team in growing our Collaborative Project Delivery business in Florida. As a strategic member of this team, you will have direct access to engineering and construction leaders across the organization and...

  • Property Manager

    2 weeks ago

    Gulfport, Mississippi, United States Open Management Ltd Full time

    Community & Maintenance MemberOpen Management is seeking a highly skilled and motivated individual to join our team as a Community & Maintenance Member at our manufactured housing community in Gulfport, Mississippi.Key Responsibilities:Oversee rent collections, distribution of late notices, and filing evictions as neededEnforce Park Rules and Regulations to...

  • Chemical Operations Manager

    1 month ago

    Gulfport, Mississippi, United States Ambit Chemical Technologies Full time

    About the RoleAmbit Chemical Technologies is seeking a highly skilled and experienced Office Manager to join our team in Gulfport, MS. As an Office Manager, you will be responsible for coordinating and scheduling meetings and appointments, maintaining a positive and efficient working environment, and greeting and assisting customers and clients.Key...

  • Management Trainee

    4 weeks ago

    Gulfport, Mississippi, United States Tower Loan Full time

    Manager Development ProgramTower Loan is committed to developing leaders who can provide exceptional service to our customers. Our 10-12 month full-time Manager Development Program is designed to equip you with the knowledge, skills, and abilities to succeed in consumer finance. No prior experience is required, as we will provide the training and support you...

  • Offshore Project Manager

    6 days ago

    Gulfport, Mississippi, United States Gulf Island Fabrication Full time

    Main Responsibilities:The Offshore Superintendent is responsible for overseeing all project management functions, including liaison with company and customer inspectors, project scheduling, yard operations, and communication with management and corporate accounting. The role requires strong leadership and coordination skills to ensure projects are completed...

  • Offshore Project Manager

    6 days ago

    Gulfport, Mississippi, United States Gulf Island Fabrication Full time

    Main Responsibilities:The Offshore Superintendent is responsible for overseeing and coordinating all assigned project management functions, including liaison between company and customer on-site inspectors, direction of project scheduling and yard operations, communication on project status with management, project cost with corporate accounting, and...

  • Offshore Project Manager

    2 weeks ago

    Gulfport, Mississippi, United States Gulf Island Fabrication Full time

    Main Responsibilities:The Offshore Superintendent oversees and coordinates all assigned project management functions, ensuring seamless communication between company and customer representatives, on-site inspectors, and project stakeholders. This includes directing project scheduling and yard operations, communicating project status with management, and...

  • Area Manager

    6 days ago

    Gulfport, Mississippi, United States Performance Food Group Full time

    Job Title: Area ManagerJob Summary:The Area Manager position is responsible for managing a geographical sales territory to develop and achieve budgeted sales and profit objectives. This role requires regular calls on existing and potential customers, developing and executing business plans, and effectively managing time and resources to attain results.Key...

  • Sales Manager in Training Position

    2 weeks ago

    Gulfport, Mississippi, United States Global Elite Full time

    Unlock Your Potential as a Sales ManagerAre you a seasoned professional with a wealth of experience in customer service and sales? We're seeking a talented Sales Manager to join our team at Global Elite. As a Sales Manager, you'll enjoy the benefits of working from home, a flexible schedule, and a supportive community.Why Choose Global Elite:• Work from...

  • Offshore Project Manager

    2 weeks ago

    Gulfport, Mississippi, United States Gulf Island Fabrication Full time

    Main Responsibilities:The Offshore Project Manager is responsible for coordinating and directing project activities to ensure timely completion, within budget, and to the satisfaction of customers.Key Functions:Review project contracts and ensure a thorough understanding of job specifications, material requirements, and completion dates.Coordinate with...

  • Massage Envy Team Lead

    2 weeks ago

    Gulfport, Mississippi, United States Massage Envy Full time

    Lead the Way to Exceptional Client ExperiencesAt Massage Envy Gulfport, we're seeking a talented Operations Manager to join our team. As a natural leader, you'll inspire and motivate our team to deliver exceptional client experiences that leave a lasting impression.Key Responsibilities:Drive operational excellence by managing all aspects of our business,...

Employee Benefits Client Relationship Manager

2 months ago

Gulfport, Mississippi, United States GBS - Global Full time
Introduction


Explore a realm of opportunities at Gallagher Benefit Services, where you hold the key to transforming workplaces across various sectors.

As a vital member of our organization, you will be the catalyst for positive change, assisting clients in creating environments where their workforce can flourish.

Embrace the chance to make a difference, unlock potential, and establish a legacy of significant transformation.


We recognize that every applicant brings unique qualities, including you. Therefore, even if you feel you may not meet every requirement, we encourage you to consider this opportunity.

Overview

The Employee Benefits Client Relationship Manager is tasked with delivering outstanding service to our Employee Benefits clientele. Under guidance, this role provides administrative support and manages the client's risk exposure.

This position fosters and develops client relationships while coordinating services for the maintenance, growth, retention, and expansion of accounts.

How You'll Make an Impact

Primary Responsibilities:


Builds and nurtures relationships with sales and client service teams across all Gallagher Benefit Services locations to enhance superior service for Employee Benefits clients.

Responsible for executing processes and programs related to

implementation, maintenance, service, and annual strategic planning for Employee Benefits clients.
With occasional guidance, assumes a tactical role in managing the annual renewal processes for assigned clients, supporting Consultants and Senior Client Service Team members as necessary.
Possesses a comprehensive understanding of Employee Benefits insurance coverages, carrier guidelines, marketing processes, and legislative changes relevant to client accounts, while also having a foundational knowledge of insurance agency functions and underwriting methodologies.
Maintains relationships with clients, carrier representatives, and other relevant stakeholders.

Coordinates internal and external meetings regarding strategic plan progress, annual renewal preparations, Employee/Employer Benefits communications, legislative and compliance discussions, and other service requirements related to Employee Benefits policies.

In collaboration with Consultants and marketing, manages new and renewal business strategies, including coordinating roles and gathering information needed for Request for Proposal submissions.

Markets new and renewal business to appropriate carriers as necessary or requested, and may participate in evaluating and recommending carrier responses.

Creates

renewal presentations and supporting documents for clients, seeks cross-sell opportunities, or suggests additional lines of coverage as needed. May support or lead client meetings.
Informs, educates, answers inquiries, resolves issues, and assists with decisions regarding the implementation of coverage and modifications to clients' coverages.

Assists in planning and executing Open Enrollment communication strategies, health fairs, seminars, webinars, and other educational events as requested.

Verifies new and renewal policies for accuracy in rating, coverages, and other pertinent information. Ensures that policies are delivered and/or mailed to the client promptly.
Handles recurring and specific customer service tasks, including but not limited to enrollment processing, employee-level inquiries, carrier, technology, and/or payroll

implementations, billing and claims issues, and ad hoc requests related to ongoing policy maintenance.

Supports the preparation and delivery of annual service plan deliverables, including but not limited to print and digital communications, financial and underwriting reports, benefits technology, and enrollment fulfillment.

Maintains current knowledge of industry trends, new product information, legislation, coverages, and technology, and seeks opportunities for continued learning in these areas.

Resolves general customer service issues. Typically assigned to small to mid-market clients. Client contacts may include senior-level personnel, in addition to mid- and junior-level personnel. May jointly support larger, complex clients alongside more senior team members.

May provide guidance and direction to junior service team members or centralized service teams, overseeing processes and service timelines.

Follows established procedures and workflows related to document and client management, systems utilization, as well as those for serving client needs.

Maintains open, clear, and proactive

communications with clients, Consultants, and other internal partners.

Interacts with others effectively and professionally by cooperating purposefully and providing information and guidance as needed to achieve the business goals of the agency.
Provides administrative support on special projects, idea development, or new services as assigned.
Regular and reliable attendance is required.
Overtime work may be necessary.

About You

Required:

Bachelor's degree and 3 or more years of client coordination and/or claims management experience, OR High School degree with 8 or more years of client coordination and/or claims management experience.

License required. Willingness to travel approximately 25% of the time.

Behaviors:
Excellent verbal and written communication skills. Ability to quickly identify critical issues.

Compensation and Benefits


In addition to a competitive salary, dynamic teams, and exciting career opportunities, we offer a comprehensive range of benefits.

Below are the

minimum core benefits

you'll receive, which may improve depending on your job level:
Medical/dental/vision plans, starting from day one
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave

Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – enhancing your health through challenges, workshops, and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
We value inclusion and diversity.

Inclusion and Diversity

Inclusion and diversity (I&D) are fundamental to our business and are woven into the fabric of our organization.

For over 95 years, Gallagher has been committed to sustainability and supporting the communities where we operate.

Gallagher embraces the diverse identities, experiences, and talents of our employees, enabling us to better serve our clients and communities. We view inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we fully embody The Gallagher Way.

Gallagher believes that all individuals are entitled to equal employment opportunities and prohibits any form of discrimination by its managers, employees, vendors, or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (including transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.

Additionally, Gallagher will make reasonable accommodations for known physical or mental limitations of otherwise qualified individuals with disabilities, unless the accommodation would impose an undue hardship on the operation of our business.