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Client Support Specialist

2 months ago

Gulfport, Mississippi, United States TopBuild Full time
About Your Future with TopBuild

Are you seeking a fulfilling career with a leading organization that shapes the future of energy-efficient insulation and building materials? Do you value being part of a company recognized for its positive workplace culture? Look no further At TopBuild, you will join a diverse and inclusive team that embodies our principles of integrity and innovation, delivering impactful solutions to the communities we serve. Here, your contributions are valued, and you are encouraged to take charge of your career.

Job Overview

Your Responsibilities

We are currently looking for a Client Support Specialist to assist in managing customer inquiries and ensuring a smooth operational flow. Our support team members play a crucial role in maintaining the high standards of service our clients expect. If you are a dependable team player with a commitment to safety and excellence in a dynamic environment, we invite you to consider this opportunity.
  • Assist customers with inquiries and provide accurate information regarding products and services.
  • Maintain organized records of customer interactions and transactions.
  • Collaborate with team members to resolve issues and improve service delivery.
  • Perform regular inventory checks and ensure stock is properly managed.
  • Engage in continuous learning to stay updated on product knowledge and industry trends.
  • Fulfill any additional duties as assigned.
Your Qualifications
  • Must be at least 18 years of age.
  • A valid driver's license is required if operating a company vehicle.
  • Proficient in using technology and software for customer management.
  • Ability to perform basic mathematical calculations.
  • Prior experience in a customer service or support role is preferred.
  • Certification in relevant operational equipment is a plus.
Safety and Travel Requirements

This position is considered safety-sensitive.

Physical Requirements

Must be able to lift up to 50 lbs. unassisted and perform tasks that require bending, stooping, and standing for extended periods.

Your Benefits

We prioritize the health and safety of our employees and offer a comprehensive range of benefits to support your well-being. Some of the benefits available include:
  • Competitive salary
  • Medical, dental, and vision coverage
  • Wellness programs
  • 401(k) retirement plan with matching
  • Paid holidays and time off
  • Access to affordable healthcare and prescription medications
  • Flexible spending accounts for healthcare and dependent care
  • Health savings account with employer contributions
  • Life and disability insurance
  • Employee assistance programs for personal and family support
  • Referral bonuses
  • Paid military leave
  • Tuition reimbursement opportunities
  • Recognition for length of service
TopBuild Corp. (NYSE: BLD) is the foremost installer and distributor of insulation and building material services across the nation. As part of the TopBuild family, we are committed to corporate social responsibility and uphold our dedication to Environmental, Social, and Governance (ESG) practices. We also emphasize diversity and inclusion within our workforce. If you share these values, we encourage you to explore the diverse career opportunities available within our organization.

TopBuild Corp. is an equal opportunity employer (EOE), including protected Veterans and individuals with disabilities. Employees must be able to perform the essential functions of their roles. Reasonable accommodations will be provided upon request to enable individuals with disabilities to fulfill their job responsibilities.