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Guest Relations Specialist

2 months ago

Gulfport, Mississippi, United States Island View Casino Resort Full time
Position Overview

The role involves assisting patrons with inquiries, transactions, and information related to gaming rewards, complimentary services, and ongoing promotional activities. It is essential to maintain thorough, precise, and readable records of all player club activities.
Position Requirements
A high school diploma or GED equivalent is required, along with the ability to secure a Mississippi Gaming Permit. Strong mathematical abilities, excellent communication skills (both verbal and written), and outstanding customer service and public relations capabilities are essential. Candidates must be at least 21 years of age.