Event Coordination Manager
2 weeks ago
This position requires on-site presence.
About Tetherow Resort
At Tetherow, we strive to energize and inspire our members and guests to live, explore, play, and connect. We recognize that our team members are our most valuable ambassadors, essential to our success. We take pride in fostering a beautiful environment where our staff can learn, grow, and thrive while working collaboratively to deliver exceptional experiences.
Your Profile
You are dependable, positive, accommodating, adaptable, and a team player.
You take pride in exceeding expectations for your colleagues and guests.
You excel in customer service.
You have a passion for orchestrating events and crafting memorable experiences.
You possess a proven track record of planning and executing events for groups ranging from 5 to 300 individuals.
You have experience in event management and execution, as well as in food and beverage services.
You are capable of working independently while also being an integral part of a cohesive team.
Key Responsibilities
- Review event contracts post-signature to strategize the function details, including guest count, layout, and special requirements.
- Conduct site tours as necessary, providing an overview of accommodations and resort amenities.
- Maintain a proactive approach in tracking critical deadlines and follow-up items related to payments, menus, and event schedules.
- Assist in coordinating all assigned groups, events, and familiarization trips.
- Prepare Group Summaries and engage in related review meetings regularly.
- Actively participate as a team member, contributing to brainstorming sessions, team-building activities, and group events.
- Manage amenities by preparing personalized and standardized notes, processing requests promptly, and keeping management informed of amenity deadlines, including making special arrangements when needed.
- Collaborate with the Events department to finalize Banquet Event Orders (BEO) and Event Checklists ten days prior to the event.
- Work with group contacts, the Event Chef, and the Event team to ensure high-quality food and beverage services for the event.
- Order, receive, and verify rental equipment, floral arrangements, decorations, and other event necessities.
- Oversee and monitor all third-party vendors to ensure compliance with contractual obligations.
- Develop and maintain comprehensive electronic files for all events, including contracts, BEOs, purchase orders, expense reports, brochures, and other relevant documents.
- Process final payments and send invoices with individual tickets to clients for review after the event concludes.
- Address client and guest concerns professionally to ensure a satisfactory resolution.
- Stay informed about industry trends and changes that may enhance the resort's offerings and profitability.
Benefits & Additional Perks
Eligibility for Medical, Dental, and Vision insurance.
401(k) plan with company matching.
Paid time off.
Golf privileges.
Discounts at Tetherow restaurants and Golf Shop.
Employee meals available at a reduced cost.
Employee referral bonuses.
Work in one of the most picturesque settings in Central Oregon.
Compensation details: Competitive yearly salary.
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