Community Engagement Manager

1 week ago


San Francisco, California, United States Harvest Technical Services, Inc. Full time
Job Overview

Position Summary: Harvest Technical Services, Inc. is seeking a dedicated Community Engagement Manager to spearhead the launch of an innovative marketplace and community platform.

Key Responsibilities:

  • Join our North American team to facilitate the introduction of a new marketplace and community.
  • Oversee co-hosting initiatives, enabling individuals and entrepreneurs to manage listings on behalf of home hosts.
  • Engage in co-host activities such as guest communication, listing preparation, guest support, and overall hosting management.
  • Become a pivotal member of our inaugural team within the business organization.
  • Manage hybrid program operations and scaled relationship management tasks.
  • Achieve revenue and business performance objectives.
  • Design and implement playbooks while tailoring central frameworks to accommodate local market dynamics, influencing future iterations of our community programs.
  • Collaborate with central commercial teams, community teams, sales operations, and other cross-functional partners to pilot new projects, tactics, and initiatives for broader scalability.
  • Analyze program performance and insights to develop strategic plans that address the needs of our hosts, co-hosts, and the business objectives of the company.
  • Your success will be measured by various metrics reflecting your impact on business growth, retention, and the overall success of the hosting sector in North America.
  • The ideal candidate will be a strategic thinker, analytical, possess strong content development capabilities, and excel in long-term business planning while remaining adaptable to immediate priorities.
  • Foster relationships and manage interactions within our host community.

The compensation range for this role is $65 to $75 per hour. The actual base pay offered will consider internal equity and may vary based on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors.

Harvest Technical Services is committed to equal opportunity employment. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other protected class.

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