Front Desk Associate

7 days ago

Sister Bay, Wisconsin, United States Frontier Management (OR) Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at Frontier Management (OR). As a key member of our administrative staff, you will be responsible for providing exceptional customer service to our residents, families, and visitors.

Key Responsibilities
  • Administrative Support
    • Provide administrative assistance to the administrative staff, including typing, filing, and data entry.
    • Prepare and process correspondence, reports, and other documents as needed.
  • Front Desk Operations
    • Answer and direct phone calls, respond to emails, and greet visitors in a professional and courteous manner.
    • Manage the front desk area, including maintaining a clean and organized workspace.
  • Communication and Liaison
    • Communicate effectively with residents, families, and staff to ensure seamless operations.
    • Maintain a positive and professional relationship with residents, families, and staff.
  • Record Keeping and Data Management
    • Maintain accurate and up-to-date records, including resident information, correspondence, and other documents.
    • Manage and maintain confidential and sensitive information.
  • Special Projects and Initiatives
    • Assist with special projects and initiatives as assigned by the administrative staff.
    • Participate in ongoing training and professional development to stay current with industry trends and best practices.
Requirements
  • Education and Experience
    • High school diploma or equivalent required.
    • Previous experience in a receptionist or administrative role preferred.
  • Skills and Abilities
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Proficient in Microsoft Office and other software applications.
    • Ability to maintain confidentiality and handle sensitive information.
  • Physical and Sensory Requirements
    • Ability to sit for long periods and perform repetitive tasks.
    • Ability to lift up to 25 pounds and move intermittently throughout the workday.
Working Conditions
  • Works in a fast-paced office environment.
  • May be required to work flexible hours, including evenings and weekends.
  • May be required to attend training and professional development sessions.

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