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Front Desk Associate

2 months ago

Green Bay, Wisconsin, United States BayCare Clinic Full time

About BayCare Clinic

BayCare Clinic is a dynamic and successful group comprised of 19 specialties, providing measurably superior specialty medical services to our patients. We are a physician-owned entity with joint ownership in Aurora BayCare Medical Center, a 167-bed hospital, offering us a built-in referral base. Each of our specialty practices has clinical autonomy and is financially sound.

Our Mission

We strive to provide a supportive and energizing work environment, where every member of our team has a voice and is trusted to have ownership over their work. We believe in the power of a positive, collaborative culture and seek to provide a comprehensive benefits package to our employees, including health, dental, disability, and life insurance, as well as flexible spending options and a 401k retirement plan with a company match.

The Job

Our Patient Services Representatives perform a variety of tasks, including greeting and checking in patients, assisting with patient forms, answering phones, and routing calls when necessary. They also develop patient charts, enter pertinent information, schedule appointments, collect co-payments, and perform general office duties. Additionally, they must respect and maintain confidentiality and work in a safe, compliant, and ethical manner at all times.

Requirements

  • A minimum of a high school education or equivalent.
  • Post high school coursework in Medical Terminology and/or Office Assistant is preferred.
  • A working knowledge of medical terms and health insurance is required.
  • Strong desktop computer skills are necessary.
  • Experience with EPIC is preferred.
  • Prior experience in a medical setting is preferred.