Senior Hotel Operations Leader
7 days ago
About Drury Hotels Company, LLC
Drury Hotels is a family-owned and operated hospitality company with a rich history dating back to 1973. With over 5,800 team members and 150 hotels across 26 states, we pride ourselves on treating our guests and team members like family.
What We Offer
- Incentives
- A semi-annual bonus based on hotel and company performance
- A quarterly bonus based on hotel service scores
- Career Growth
- Mentorship and cross-training opportunities
- Development plans and management training
- Health and Well-being
- Comprehensive medical, dental, and vision coverage
- A prescription plan and life insurance
- A disability plan and parental leave
- The Team Member Assistance Program
- Retirement
- A company-matched 401(k) plan
- Work-Life Balance
- Flexible scheduling and paid time off
- Hotel discounts and free room nights
Job Summary
We are seeking an experienced Executive Operations Manager to join our Operations Leadership team. As a key member of our team, you will provide expert leadership across all departments of the hotel, focusing on delivering exceptional guest service.
Responsibilities
- Provide expert leadership and guidance to team members across all departments
- Train, develop, and coach team members to achieve success in their roles
- Deliver on key business metrics of quality, service, profitability, and team
- Role model quality assurance best practices and consistently meet or exceed all measures
Requirements
- Possess a passion for serving others and exceeding guest expectations
- Hold a Bachelor's degree in hospitality, business, or a related field
- Have a minimum of one year of supervisory experience with demonstrated leadership success
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