Hotel Operations Manager
6 days ago
About the Role:
Crescent Services is seeking an experienced Assistant General Manager to lead our hotel operations team. As a key member of our management team, you will be responsible for ensuring the smooth day-to-day operation of our hotel, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation.
Key Responsibilities:
- Lead the Hotel Operations Team: Assist the General Manager in leading the team in the development and implementation of property-wide strategies, ensuring the implementation of the brand service strategy and brand initiatives to meet or exceed guest expectations.
- Build Relationships with Key Customers: Develop and maintain relationships with key customers, including sales and revenue generation.
- Oversee Finance and Accounting Functions: Oversee all finance and accounting functions, including accounts payable, accounts receivable, petty cash, payroll, and ordering procedures.
- Review Financial Statements and Performance Data: Review financial statements, sales, and activity reports to measure productivity and goal achievement, and determine areas needing cost reduction and program improvement.
- Ensure Compliance with Brand Standards: Ensure that all brand standards are being maintained in each area of the property, and that all team members meet or exceed all brand requirements.
Requirements:
- Minimum of 3 Years' Experience: Minimum of 3 years' experience in a Hotel Operations Manager/Supervisor role.
- Marriott Experience: Marriott experience is highly desired.
- Language Skills: Ability to read, write, and speak the English language fluently.
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