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Assistant General Manager

2 months ago


West Des Moines, Iowa, United States Crescent Services Full time

Job Summary:

Crescent Services is seeking an experienced Assistant General Manager to lead our hotel operations team. As a key member of our leadership team, you will be responsible for ensuring exceptional guest satisfaction, driving revenue growth, and maintaining high standards of quality and service.

Key Responsibilities:

  • Hotel Operations: Oversee all aspects of hotel operations, including guest services, front desk, housekeeping, food and beverage, and maintenance.
  • Leadership and Development: Lead and develop a high-performing team of hotel staff, providing coaching, training, and feedback to ensure excellent service delivery.
  • Revenue Growth: Collaborate with the General Manager to develop and implement strategies to drive revenue growth, including sales and marketing initiatives.
  • Quality and Service: Ensure that all hotel standards are met or exceeded, including guest satisfaction, quality of service, and cleanliness.
  • Financial Management: Assist with financial management, including budgeting, forecasting, and financial reporting.

Requirements:

  • Experience: Minimum 3 years' experience in a hotel operations management role, preferably with Marriott experience.
  • Leadership Skills: Proven leadership skills, with the ability to motivate and develop a high-performing team.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and management.
  • Financial Management: Basic knowledge of financial management principles, including budgeting and financial reporting.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Work Environment: A collaborative and supportive work environment.