Assistant General Manager

7 days ago


West Des Moines, Iowa, United States Crescent Services Full time

About the Role:

Crescent Services is seeking an experienced Assistant General Manager to lead our hotel operations team. As a key member of our management team, you will be responsible for ensuring the smooth day-to-day operation of our hotel, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation.

Key Responsibilities:

  • Guest and Employee Satisfaction: Ensure that all guests have an exceptional experience, and that our employees are motivated and engaged.
  • Human Resources: Oversee all aspects of human resources, including recruitment, training, and employee development.
  • Financial Performance: Analyze financial data to identify areas for cost reduction and program improvement, and develop strategies to drive revenue growth.
  • Sales and Revenue Generation: Build relationships with key customers and drive sales efforts to meet or exceed revenue targets.
  • Brand Standards: Ensure that all brand standards are maintained in each area of the hotel, and that all team members meet or exceed brand requirements.

Requirements:

  • Experience: Minimum of 3 years' experience in a hotel operations manager/supervisor role.
  • Marriott Experience: Marriott experience is highly desired.
  • Language Skills: Ability to read, write, and speak the English language fluently.

About Crescent Services:

Crescent Services is a leading hospitality company that is deeply committed to providing exceptional experiences for our guests. We offer a comprehensive benefits package, including excellent compensation, operational incentive plans, and exceptional benefits for eligible associates and their family members.



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