Assistant General Manager
5 days ago
Job Summary:
Crescent Services is seeking an experienced Assistant General Manager to lead our hotel operations team. As a key member of our leadership team, you will be responsible for ensuring exceptional guest satisfaction, driving revenue growth, and maintaining high standards of quality and service.
Key Responsibilities:
- Hotel Operations: Oversee all aspects of hotel operations, including guest services, front desk, housekeeping, food and beverage, and maintenance.
- Leadership and Development: Lead and develop a high-performing team of hotel staff, providing coaching, training, and feedback to ensure excellent service delivery.
- Revenue Growth: Collaborate with the General Manager to develop and implement strategies to drive revenue growth, including sales and marketing initiatives.
- Quality and Service: Ensure that all hotel standards are met or exceeded, including guest satisfaction, quality of service, and cleanliness.
- Financial Management: Assist with financial management, including budgeting, forecasting, and financial reporting.
Requirements:
- Experience: Minimum 3 years' experience in a hotel operations management role, preferably with Marriott experience.
- Leadership Skills: Proven leadership skills, with the ability to motivate and develop a high-performing team.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with guests, staff, and management.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze problems and develop effective solutions.
What We Offer:
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career growth and professional development.
- Collaborative Team Environment: A collaborative and supportive team environment.
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