Client Engagement Representative

1 week ago


Des Moines, Iowa, United States Allstate Ketelsen Davis Agency Inc Full time

IN OFFICE - LOCAL CANDIDATES ONLY

*** Competitive Salary with Bonus Potential for Unlimited Earnings ***

We are seeking a skilled Quote Specialist (Telemarketing/Appointment Coordinator) to become part of our esteemed team. Prior experience in telemarketing is essential. We offer continuous professional development and guidance on your journey to success.

Working Hours: Monday - Friday 9:30 AM - 4:30 PM

*** Base Salary + Bonus for Live Transfers ***

Additional opportunities are available.

About The Ketelsen Davis Agency - Allstate Exclusive Agency

Our agency is dedicated to being an exclusive risk consultant, delivering exceptional service to our clients through various life transitions. We take pride in cultivating a unique work atmosphere that encourages growth and development while achieving success. We invite you to engage in a conversation with us to explore how we can assist you in reaching your potential. If you are a motivated self-starter who thrives in a dynamic environment, this could be the ideal opportunity for a fulfilling career with significant income and advancement prospects.

Benefits

Hourly Base Salary + Commission

Flexible Work Schedule

Monday to Friday Schedule

Evenings Off


Key Responsibilities
  • Engage in a high-volume dialing environment making outbound calls.
  • Contact customers who have requested a quote, confirm their information, and transfer them to our sales agents.
  • Maintain a consistently positive demeanor to excel in a proven sales organization.
  • Schedule qualified appointments for the sales team utilizing warm leads and/or the provided prospect database.
  • Manage and update all leads in our CRM system.
  • Report daily activities promptly to leadership.

Qualifications
  • Self-motivated individual capable of working with minimal oversight.
  • Strong organizational and time management abilities.
  • Excellent communication and customer service skills.
  • Energetic, persistent, and results-oriented.
  • Minimum of 2 years of experience in appointment setting.
  • Basic computer proficiency and familiarity with standard office software such as Microsoft Word and Excel.
  • Must reside in Iowa.


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