Client Support Specialist

2 weeks ago


Des Moines, Iowa, United States Service Legends Full time
Position Overview

The Customer Service Representative plays a crucial role in managing incoming client inquiries and organizing service appointments.

This role also involves making proactive outbound calls to both club members and non-club members to ensure that each technician completes a minimum of three calls daily.

On average, the Customer Service Representative can expect to handle approximately 90 calls daily, encompassing both incoming and outgoing communications.

Key Responsibilities
  • Accurate scheduling of client appointments.
  • Performing backup duties for dispatching and debriefing.
  • Coordinating Sales Leads effectively.

This position primarily allows for remote work, with the expectation of attending the office as necessary.



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