Administrative Coordinator
6 days ago
We are seeking a highly organized and detail-oriented Front Desk Administrative Coordinator to join our team at RE/MAX Allegiance. This is a full-time position responsible for managing the front desk operations, providing exceptional customer service, and supporting the office team.
Key Responsibilities- Front Desk Operations:
- Manage the front desk, including answering phone calls, responding to inquiries, and directing visitors.
- Distribute mail, packages, and faxes in a timely and efficient manner.
- Notify clients of incoming communications and ensure timely follow-up.
- Administrative Support:
- Provide administrative support to the office team, including data entry, scanning, and reviewing documents.
- Ensure accurate and timely processing of paperwork and contracts.
- Communicate with clients and staff to resolve issues and provide updates.
- Customer Service:
- Provide exceptional customer service to clients, staff, and visitors.
- Respond to customer inquiries and concerns in a professional and timely manner.
- Build and maintain positive relationships with clients and staff.
- 2 years of experience in front desk management, administrative support, or customer service.
- Excellent organizational skills, attention to detail, and ability to multitask.
- Excellent communication and interpersonal skills, with the ability to empathize and build relationships with diverse personalities.
- Ability to work independently and make sound judgments with minimal supervision.
- Computer literacy, with experience in Microsoft applications and internet applications.
- Ability to maintain confidentiality and handle sensitive information.
- Reliable transportation and flexibility to work in a fast-paced environment.
RE/MAX Allegiance is a full-service brokerage specializing in residential sales, commercial sales, leasing, and new development projects in the Washington, D.C., Northern Virginia, Maryland, and Hampton Roads areas.
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