Front Desk Coordinator

4 weeks ago


Oyster Bay, New York, United States Metro Physical & Aquatic Therapy Full time
Job Title: Front Desk Coordinator

Metro Physical & Aquatic Therapy is seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team. As a Front Desk Coordinator, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.

Responsibilities:
  • Welcoming patients and visitors with a warm and inviting smile, answering or referring inquiries, and demonstrating a high level of customer service at all times.
  • Scheduling appointments in person or by telephone, generating reports, logs, and lists with high accuracy, and ensuring co-pays are tallied and reconciled.
  • Obtaining updated prescriptions for treatment by Occupational and Physical Therapists, setting up new and returning patient cases in Theraoffice, and maintaining business office inventory and equipment.
  • Maintaining a working knowledge of Metro's rules and policies, adhering to HIPAA guidelines, and performing other duties and assignments as required.
Requirements:
  • One year of Physical Therapy/Medical office experience, with experience with an EMR System a plus.
  • Ability to communicate with customers, co-workers, and management in a professional and courteous manner.
  • Current or recent experience in a medical practice, ensuring compliance with federal, state, and local regulations and guidelines.
  • Must work well within a team environment, with excellent interpersonal and communication skills.
  • Proficiency in the Google Suite platform and ability to learn new programs quickly.
What We Offer:
  • Vacation and Paid Time Off Benefits
  • 401(k) Retirement Savings
  • Health Insurance/Dental/Vision
  • Flexible Spending
  • Free Life Insurance
  • AFLAC
  • NY 529 College Savings Program
  • Pet Insurance
  • Identity Theft Insurance

Metro Physical & Aquatic Therapy offers a comprehensive benefits package, a supportive and innovative team environment, and opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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