Front Desk Representative

3 weeks ago


Morro Bay, California, United States Blue Sail Inn Full time

Job Description

Blue Sail Inn is seeking a Front Desk Agent with experience in the hospitality industry. The ideal candidate will be able to work weekends, holidays, and fill shifts when necessary. Dependability is a must, and the ability to work independently is required. Pay will be based on experience.

Other duties may be assigned.

  • Have a thorough working knowledge of typing and the software WebRezPro property management system as it pertains to the front office.
  • Be familiar with all rooms in the hotel as to types and rate categories.
  • Know the location of all work materials and keep materials stocked and organized.
  • Be familiar with hotel emergency procedures and expedite the handling of all occurrences of an emergency nature.
  • Be responsible for all funds in the care of the front office.
  • Help with guest check-in, guest check-out, reservations, and other telephone responsibilities. Cooperate with all other departments and perform all front office duties. Assist with handling guest complaints and make decisions to ensure a successful guest stay.
  • Correctly perform any special front office projects assigned by the General Manager.
  • Successfully manage all employees in a manner beneficial to the employees and the hotel.
  • Ability to solve practical problems.

Requirements

  • Experience in the hospitality industry.
  • Ability to work weekends, holidays, and fill shifts when necessary.
  • Dependability and ability to work independently.
  • Knowledge of WebRezPro property management system.
  • Ability to solve practical problems.


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