Front Desk Representative
3 weeks ago
Job Description
Blue Sail Inn is seeking a Front Desk Agent with experience in the hospitality industry. The ideal candidate will be able to work weekends, holidays, and fill shifts when necessary. Dependability is a must, and the ability to work independently is required. Pay will be based on experience.
Other duties may be assigned.
- Have a thorough working knowledge of typing and the software WebRezPro property management system as it pertains to the front office.
- Be familiar with all rooms in the hotel as to types and rate categories.
- Know the location of all work materials and keep materials stocked and organized.
- Be familiar with hotel emergency procedures and expedite the handling of all occurrences of an emergency nature.
- Be responsible for all funds in the care of the front office.
- Help with guest check-in, guest check-out, reservations, and other telephone responsibilities. Cooperate with all other departments and perform all front office duties. Assist with handling guest complaints and make decisions to ensure a successful guest stay.
- Correctly perform any special front office projects assigned by the General Manager.
- Successfully manage all employees in a manner beneficial to the employees and the hotel.
- Ability to solve practical problems.
Requirements
- Experience in the hospitality industry.
- Ability to work weekends, holidays, and fill shifts when necessary.
- Dependability and ability to work independently.
- Knowledge of WebRezPro property management system.
- Ability to solve practical problems.
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