Front Desk Associate
4 weeks ago
We are seeking a highly motivated and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit. Your primary responsibility will be to ensure that our guests have an exceptional experience, from the moment they walk in the door to the moment they leave.
Key Responsibilities:
- Deliver exceptional guest service by greeting guests, answering questions, and resolving issues in a timely and professional manner.
- Coordinate game rentals, merchandise sales, and telephones to ensure a seamless guest experience.
- Manage the front desk area, including restocking supplies, maintaining cleanliness, and ensuring all menus are stocked and properly cleaned and maintained.
- Assist with merchandise inventory, if applicable, and conduct daily audits to ensure accuracy.
- Communicate effectively with guests, team members, and managers to ensure a positive and efficient guest experience.
- Work collaboratively with other team members to achieve common goals and maintain a positive and respectful work environment.
- Participate in ongoing training and development to improve skills and knowledge.
We are looking for a team player who is able to work in a fast-paced environment, communicate effectively with guests and team members, and maintain a positive and respectful attitude. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to:
- Work days, nights, and/or weekends as required.
- Work in a noisy, fast-paced environment with distracting conditions.
- Read and write handwritten notes.
- Lift and carry up to 30 pounds.
- Move about the facility and stand for long periods of time.
- Walk or stand 100% of shift.
- Reach, bend, and stoop frequently.
Dave & Buster's offers a competitive compensation package, including medical, dental, vision, 401K, and FREE games. We are an equal opportunity employer and participate in E-Verify in states where required.
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