Customer Service Representative
4 weeks ago
We are seeking a highly skilled and customer-focused Service Receptionist to join our team at Bright Bay Mazda. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling cash and credit transactions, and directing customers to the appropriate department. Your excellent communication skills and ability to work in a fast-paced environment will be essential in ensuring a seamless customer experience.
Responsibilities:
- Receive and process customer payments, including cash, checks, and credit cards
- Answer and direct customer calls in a timely and professional manner
- Handle customer complaints and concerns in a diplomatic and efficient way
- Assist with various clerical duties, such as data entry and filing
- Provide exceptional customer service and ensure a positive experience for all customers
Requirements:
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and multitask
- Basic accounting skills and knowledge of routine accounting functions
- High school diploma or equivalent required
- Availability to work Saturdays
What We Offer:
- Competitive salary and benefits package
- Opportunities for growth and professional development
- A fun and dynamic work environment
- Discounts on products and services
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