Account Resolution Specialist
6 days ago
SERVPRO Team Shaw is a leading provider of emergency services, including water and fire damage restoration, moving and storage of contents, and textile cleaning. We have experienced rapid growth, expanding from one location in 2019 to 27 locations today.
Job SummaryWe are seeking a highly skilled and organized Collections Intake Specialist to join our team. As a valued member of our team, you will be responsible for verifying the accuracy and completeness of customer information, reviewing account histories, and maintaining detailed records of all communications and actions taken on accounts.
Key Responsibilities- Customer Contact: Reach out to customers to collect outstanding payments on overdue accounts.
- Payment Negotiation: Discuss payment options and negotiate payment plans with customers to resolve their outstanding balances.
- Account Management: Maintain accurate records of customer interactions, payment agreements, and account statuses in our CRM system.
- Issue Resolution: Investigate and resolve billing discrepancies, disputes, and other customer concerns promptly and professionally.
- Compliance: Adhere to all company policies, state and federal regulations, and industry best practices related to collections and customer interactions.
- Performance Targets: Meet or exceed monthly collection goals and performance metrics set by the management team.
- Bilingual in English and Spanish: A plus
- Ability to work independently: Meet deadlines and work with minimal supervision
- Advanced Excel skills: Pivot tables, v-lookups, etc.
- Strong problem-solving and analytical skills: Driven, efficient, and self-motivated
- High attention to detail: Strong organization and communication skills
- Medical, Dental, and Vision: Comprehensive health insurance
- Paid Time Off: Vacation, sick leave, and parental leave
- Matching 401k: Retirement savings plan
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Financial Accounting Specialist
2 weeks ago
Grapevine, Texas, United States CareGard Warranty Services Full timeExciting Opportunity in Financial AccountingCareGard Warranty Services, Inc. is on the lookout for skilled financial accounting specialists with a background in the Insurance and Automotive Finance & Insurance sectors. We also encourage recent graduates eager to advance their careers within a dynamic organization. Ideal candidates are motivated self-starters...
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Accounting and Office Management Specialist
1 week ago
Grapevine, Texas, United States RD-1 Construction of North Texas Full timeJob DescriptionWe are a rapidly advancing construction company with over four decades of experience in the Architecture, Engineering, and Construction (AEC) sector. Our success is founded on delivering exceptional results and surpassing client expectations. As we expand, we are looking for a driven entry-level candidate or recent graduate to become part of...
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Mechanical Claims Specialist II
2 weeks ago
Grapevine, Texas, United States CareGard Warranty Services Full timeJob OverviewAre you a skilled mechanic seeking a company that values your expertise and invests in your future? At CareGard Warranty Services, we prioritize growth and stability, even in uncertain times. If you are an accomplished Mechanical Claims Specialist eager to make a significant impact, we want to hear from you.CareGard Warranty Services is expanding...
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Accounting Specialist
1 week ago
Grapevine, Texas, United States CareGard Warranty Services, Inc. Full timeCareGard Warranty Services, Inc. is seeking dedicated accounting professionals with a background in the Insurance and/or Automotive Finance & Insurance (F&I) sectors. While experience in these fields is advantageous, we also welcome recent graduates eager to embark on a rewarding career path. We value high-energy self-starters who possess a proactive...
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Account Management Lead for Pharmacy Solutions
2 weeks ago
Grapevine, Texas, United States Liberty Software Full timeBecome a Client Services Supervisor at Liberty SoftwareAre you dedicated to delivering outstanding client support and guiding a committed team? If so, this opportunity might be the perfect fit for you.Position Overview:Liberty Software is in search of a skilled Client Services Supervisor for their Account Management division to lead the daily operations and...
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Invoice Processing Specialist
1 week ago
Grapevine, Texas, United States Insight Global Full timePosition: Accounts Payable CoordinatorLocation: Grapevine, TX (initially onsite, transitioning to remote post-training)Contract Duration: 6 months with potential for extensionsSalary: $20-24 per hour, inclusive of benefits (Medical, Dental, Vision, 401k)Key Responsibilities:Under the supervision of a manager, the role involves the accurate entry of invoices...
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Technical Support Specialist
2 weeks ago
Grapevine, Texas, United States Liberty Software Full timePosition OverviewSalary: $25 - $26/hourLiberty Software is on the lookout for a dedicated IT professional with extensive experience and a passion for customer service to join our esteemed "Tech Team" as a Technical Support Specialist. We take pride in providing exceptional software solutions to independent pharmacies across the nation, and this role is vital...
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Patient Scheduling Specialist
2 weeks ago
Grapevine, Texas, United States Premier Specialty Physicians Full timePosition OverviewAs a Patient Scheduling Specialist, you will play a crucial role in ensuring the smooth operation of our patient scheduling process at Premier Specialty Physicians. Your primary responsibilities will include:Data Management: Accurately entering and maintaining patient information.Analytical Tasks: Utilizing data for analysis and creating...
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Parts Counter Specialist
4 days ago
Grapevine, Texas, United States Volvo of San Antonio Full timeJob DescriptionJob Title: Parts Counter SpecialistJob Summary:We are seeking a highly skilled and detail-oriented Parts Counter Specialist to join our team at Volvo of San Antonio. As a Parts Counter Specialist, you will be responsible for assisting customers in selecting the required parts in a friendly, professional, and efficient manner.Key...
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IT Infrastructure Manager
1 day ago
Grapevine, Texas, United States Liberty Software Full timeJob OverviewLiberty Software is seeking a highly skilled Senior IT Support Specialist to join our team. As a key member of our technical support team, you will play a critical role in providing advanced technical support and guidance to our clients.Key ResponsibilitiesServer Provisioning and Repair: Provision and repair server equipment to ensure seamless...
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Parts Counter Specialist
2 days ago
Grapevine, Texas, United States Volvo of San Antonio Full timeJob DescriptionJob Title: Parts Counter SpecialistJob Summary:We are seeking a highly skilled and detail-oriented Parts Counter Specialist to join our team at Volvo of San Antonio. As a Parts Counter Specialist, you will be responsible for assisting customers in selecting the required parts in a friendly, professional, and efficient manner.Key...
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Pharmacy Support Specialist
6 days ago
Grapevine, Texas, United States Liberty Software Full timeJob SummaryWe are seeking a highly skilled and experienced Pharmacy Support Specialist to join our team at Liberty Software. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our pharmacy clients.Key ResponsibilitiesBuild and Maintain Strong Client Relationships: Develop and...
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Automotive Parts Specialist
1 week ago
Grapevine, Texas, United States Volvo of San Antonio Full timeVolvo of San AntonioAutomotive Parts SpecialistAbout the RoleVolvo of San Antonio is in search of a dedicated Automotive Parts Specialist to enhance our dynamic dealership team. You are a proactive individual who thrives on resolving challenges and juggling multiple tasks simultaneously. You appreciate the importance of established processes while also...
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Automotive Repair Specialist
2 weeks ago
Grapevine, Texas, United States Asbury Automotive Full timeAutomotive Repair Specialist - Asbury Automotive Group About Us Asbury Automotive Group is a leading name in the automotive retail industry, recognized for our commitment to innovation and excellence. We are dedicated to transforming the dealership experience through advanced technologies and a strong focus on customer satisfaction. Our culture is built on...
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Advanced Technical Support Professional
6 days ago
Grapevine, Texas, United States Liberty Software Full timeJob OverviewLiberty Software is seeking a highly skilled Senior IT Support Specialist to join our team. As a key member of our technical support team, you will play a critical role in providing advanced technical support and guidance to our clients.This position involves provisioning and repairing server equipment, activating on-site server and workstation...
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Account Support Specialist
6 days ago
Grapevine, Texas, United States SMS InfoComm Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at SMS InfoComm Corporation. As a key member of our customer-facing team, you will play a critical role in providing exceptional customer service and support.Key ResponsibilitiesCustomer Liaison: Act as a liaison between customers and our depot, engineer,...
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Client Engagement Specialist
2 weeks ago
Grapevine, Texas, United States Comprehensive Finance Inc. (CFI) Full timePosition Overview:This role necessitates an individual to operate in a professional office setting at a workstation for the majority of the workday.This position is primarily sedentary with minimal requirements for lifting beyond 20 pounds.Key Responsibilities:- Customer Success Managers (CSMs) leverage their expertise and profound understanding to enhance...
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Automotive Claims Specialist II
2 weeks ago
Grapevine, Texas, United States CareGard Warranty Services Full timeJob OverviewCareGard Warranty Services is expanding.Are you eager to leave your mark in the automotive industry? Do you seek a workplace that acknowledges your achievements while fostering your professional growth? If so, CareGard Warranty Services is the ideal environment for you.Are you a seasoned technician looking for a company that values your...
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Domestic Road Account Representative
2 days ago
Grapevine, Texas, United States Geodis Full timeAbout the RoleWe are seeking a highly skilled Domestic Road Account Representative to join our team at GEODIS. As a key member of our freight forwarding team, you will be responsible for selecting the most suitable carriers and routes for our customers' shipments, ensuring timely and efficient delivery of goods.Key ResponsibilitiesCarrier Selection and...
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Grapevine, Texas, United States Geodis Full timeAbout the RoleWe are seeking a highly skilled and experienced Account Representative to join our Domestic Road Freight Forwarding team at GEODIS. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, ensuring seamless movement of goods worldwide.Key ResponsibilitiesSelect the most suitable...