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Domestic Road Account Representative

2 months ago

Grapevine, Texas, United States Geodis Full time
About the Role

We are seeking a highly skilled Domestic Road Account Representative to join our team at GEODIS. As a key member of our freight forwarding team, you will be responsible for selecting the most suitable carriers and routes for our customers' shipments, ensuring timely and efficient delivery of goods.

Key Responsibilities
  • Carrier Selection and Routing: Select the most suitable carriers and routes for shipments based on customer requirements and shipment characteristics.
  • Communication and Documentation: Communicate with carriers to confirm bookings and receive shipping details, review customer documentation, and ensure accuracy and completeness.
  • Freight Management: Enter shipment information into our freight management system, print and review documentation, and complete invoicing and billing processes.
  • Regulatory Compliance: Identify shipments requiring special handling and regulatory compliance due to shipment characteristics or value, documentation, commodity, country of origin or destination, shipper, or consignee.
  • Customer Service: Provide high-level service to customers, respond to their inquiries, and resolve any issues that may arise.
  • Performance Metrics: Track and analyze key performance indicators (KPIs) to ensure efficient and effective freight forwarding operations.
Requirements
  • Experience: Minimum 2 years of relevant experience in freight forwarding or a related field.
  • Knowledge: Knowledge of the movement of freight via air and/or truck, Hazmat shipping requirements, and DG (Dangerous Goods) certification.
  • Skills: PC literate with experience in Microsoft Outlook, Work, Access, and Excel, excellent verbal and written communication skills, ability to multitask, organize, and prioritize workflow, and mathematical skills to ensure accuracy in pricing.
About GEODIS

GEODIS is a global third-party logistics provider (3PL) powering the supply chains of top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. We are committed to providing innovative and efficient logistics solutions to our customers, and we are seeking talented individuals to join our team.