Automotive Sales Consultant

2 weeks ago


Carson, California, United States Sonic Automotive Full time
Position Overview:
As a vital member of our automotive sales team, you will play a key role in connecting with potential customers and facilitating their vehicle purchasing journey. Your expertise in customer interaction and sales processes will contribute significantly to our dealership's success.

Key Responsibilities:
1. Respond to online inquiries with professionalism and accuracy.
2. Efficiently input customer data into our Customer Relationship Management (CRM) system.
3. Schedule sales appointments with interested customers.
4. Conduct surveys to gauge customer preferences and satisfaction levels.
5. Utilize lead management tools effectively to track and manage customer interactions.
6. Prepare necessary reports and documentation in a timely manner.
7. Carry out additional tasks as assigned by management.

Customer Commitment:
Maintain ethical standards and ensure the highest level of customer satisfaction. Honesty and integrity are paramount in all customer dealings.

Qualifications:
To excel in this role, candidates must demonstrate the ability to perform essential duties effectively. Reasonable accommodations will be provided for individuals with disabilities to fulfill job responsibilities. All applicants must be authorized to work in the USA and adhere to safety protocols.

Pre-Employment Requirements:
All candidates must successfully complete pre-employment assessments, including background checks, motor vehicle record checks, drug screenings, credit evaluations, and possess a valid driver's license.

Role Expectations:
The Sales Consultant is tasked with generating appointments for customers interested in purchasing new or pre-owned vehicles. This position requires a commitment to delivering exceptional customer experiences through prompt and courteous responses to inquiries.

Tools and Training:
As part of your role, you will be trained on our full range of products and services, ensuring you are well-versed in our inventory, financing options, and promotional programs. We provide comprehensive resources, including a substantial advertising budget and user-friendly systems, to support your success in a collaborative work environment.

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