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Automotive Parts Specialist
2 months ago
At Michael Hohl Automotive Group, we prioritize our team members and foster a family-like atmosphere. Our employees benefit from continuous training initiatives, opportunities for career advancement, and a forward-thinking culture. We are committed to nurturing our staff and promoting from within. Established in Northern Nevada since 1984, Michael Hohl Automotive Group encompasses various brands including GM/Cadillac/Buick/Chevrolet, Honda, Subaru, Battle Born Harley Davidson, and our RV Center.
Benefits
- Comprehensive Medical, Dental & Vision Insurance
- Competitive Compensation: $15 - $18 / hour
- 401K Retirement Plan
- Opportunities for Professional Growth
- Paid Training Programs
- Employee Vehicle Purchase Discounts
- Family-Owned and Operated Business
- Long-Term Job Stability
- Discounts on Products and Services
- Above-Average Pay in the Industry
- Manage the complete parts sales process from initiation to completion.
- Engage with customers and staff in a courteous and professional manner.
- Effectively communicate regarding the status of customer parts.
- Interpret the parts catalog accurately when identifying and discussing specific parts.
- Handle phone inquiries, providing pricing and additional information to customers.
- Examine body shop estimates to ensure the accuracy of ordered parts and pricing.
- Deliver exceptional service to both internal and external clients.
- Retrieve and fulfill orders from inventory while conducting weekly stock checks for accuracy.
- Alert the parts manager about any out-of-stock items or materials requiring urgent attention.
- Source out-of-stock parts from external suppliers and submit emergency orders when necessary.
- Ensure all internal parts requests are billed appropriately on service repair orders.
- Process payments from retail customers or obtain necessary credit authorizations.
- High School Diploma or equivalent; prior experience in auto parts sales is preferred.
- Willingness to learn and adapt in a dynamic work environment.
- Strong interpersonal skills and effective time management abilities.
- Capability to read and interpret safety and maintenance documentation.
- Proficiency in calculating figures such as discounts, interest, commissions, and proportions.
- Valid driver's license with a clean driving record.
- Must pass a background check and drug screening.
