Proposal Coordinator

6 days ago

LanhamSeabrook, Maryland, United States Encore Canada Full time

Job Summary

The Proposal Development Specialist position at Encore Canada collaborates with sales managers and account teams to develop a comprehensive RFP plan that focuses on key selling points, sales strategy, and effective presentation of our company to clients. This role coordinates and produces the proposal (RFI, RFP, etc.) response while coordinating and assembling deliverables from multiple departments to ensure timely completion. Responsibilities include implementing and maintaining all necessary proposal procedures and processes. This is a highly networked role that requires the ability to work under pressure, communicate with multiple departments, and adhere to strict deadlines. This position reports to the Manager, Proposals.

Key Responsibilities

Proposal Development

  • Manage the RFP response process for positioning Encore Canada in a successful manner through customer-facing proposals.
  • Create customer-facing outputs that illustrate a compelling value proposition for customers, utilizing best practice responses and competitive strengths.
  • Coordinate RFP responses, which includes reviewing and analyzing RFPs, collaborating with key sales and account managers on specific sales strategies and positioning for successful customer negotiation and/or renewal agreement.
  • Proposal development includes assigning tasks and timelines to various departments, monitoring and managing tasks and timelines, validating data with subject matter specialists, and compiling all information into a proposal format to meet RFP requirements and company standards.
  • Ensure the quality of the proposals with respect to grammar, formatting, and imagery.
  • Assemble documents that utilize various formats, including textual, digital graphics, web, and video, to position Encore Canada for success.

Proposal Tools and Data Management

  • Utilize a content database that houses a variety of proposal development collateral. Assist with continual updates of content database for shared access with the Proposal Team.
  • Use CRM to track proposal success rate and revenue capture, as well as gather event information for proposal creation.
  • Develop and manage Proposal Completion Plans using internal project management software.

Sales Strategy Development

  • Ability to coach sales teams in persuasive writing and proposal best practices.
  • Partner with sales managers and account specialists to maintain a high standard during the bidding process.
  • Focus on understanding the customer, their past experiences, and their current needs to tailor a custom narrative in each proposal presented.
  • Strive to explain each solution presented and how it will meet the needs of the customer.

Template Standards Management

  • Administer company-adopted proposal standards utilizing a proposal template and other company-wide collateral.

Job Qualifications

  • Bachelor's Degree in Sales, Marketing, Communication, or Business Administration preferred.
  • 3-5 years of Sales and Marketing experience.
  • Experience planning, producing, and delivering customer-facing documents within a complex business environment.
  • Event and meeting industry-related experience preferred.
  • Advanced skills in MS Office (Word, Excel, and PowerPoint), CRM platform/content management (database).
  • Ability to easily learn a variety of computer software.
  • Excellent communication skills – both oral and written.
  • Strong time management/prioritization skills.

Competencies (by Core Values)

  • Ownership
  • Manages Complexity
  • Business Insight
  • Strategic Mindset
  • Collaborate
  • Organization Savvy
  • Drives Results
  • Plans and Aligns
  • Instills Trust

Work Environment

Office

Work is performed primarily in an office environment. Working times may include irregular hours and on-call status, including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore Canada based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

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